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true image 2011 uninstalled but 2015 says it cannot install

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I tried to clone my drive with Acronis true image 2011 and it failed every time. I thought I would try 2015 to see if it would work. I went into the boot and services and disabled all of the Acronis items and rebooted. After that I ran the acronis remover from the web site and rebooted. 2015 is still giving me the same message even though it is not showing in my installed files or shortcuts. I am running windows 7 64 bit.

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Greetings,
By disabling start up items in MSCONFIG, you may have defeated the Clean Up utility's ability to remove something that is keeping 2015 from installing. That's just a guess.

If you want to share the error with us, maybe we can help? Even better if there is a log.