True Image 2014 Nonstop Backup
I've been a regular user of older versions of TIH and just purchased TIH2014 Premium for a new Windows 7 64-bit laptop. I've heard a lot of mixed reviews about the nonstop backup feature but wanted to try it out for myself. As a Mac user at home I really like Time Machine so I was hoping that NSB would be similar.
I haven't had any luck getting NSB to work at all. It fails during creation of the initial backup, usually within the first hour. The Windows service associated with NSB says it's still running but the icon in the system tray says "Nonstop Backup is stopped" (I love the irony in that sentence, BTW). The event log for the backup job doesn't have any real clues. I see an entry that says "Consolidation has completed successfully", then an hour or so later an entry that says "Failed to create initial full backup version". Sometimes it's a lot less than an hour. I've attached a screenshot of last night's log.
Nothing unusual going on with this machine. I just started the backup job and left the machine running. The laptop is set to never sleep/hibernate.
I've skimmed through the forum and have seen many similar complaints but I thought the feature must at least work for some people. Anything I can do to get this working?
Thanks,
Dave
What kind of data is it that you are backing up? How much data? From where, to where? If you're doing NSB with any type of Outlook data, that's why. NSB + PST = SOL
What kind of data is it that you are backing up? How much data? From where, to where? If you're doing NSB with any type of Outlook data, that's why. NSB + PST = SOL
That might explain it. I'm backing up my entire Windows drive, which does include Outlook files, to a USB hard drive. I assume this only applies to open Outlook files? I've got some archive .pst files that aren't normally in use. I assume it's ok to back those up? I just have to exclude the open .ost file?
Sucks that you can't backup open Outlook files. That would be one of the primary things I'd like backed up!
Thanks.
If you're wanting to backup the whole drive, NSB isn't really the way to go IMO. You should setup incremental backups ever x # of hours, then after so many days, weeks, etc... consolidate to save space. There are also system directories that users have no access to, all over the system (Windows Vista, 7 and 8). NSB isn't for whole drive backups. It's purpose was intended for like your 'My Documents' folder and other similar situations.
If you're wanting to backup the whole drive, NSB isn't really the way to go IMO. ... NSB isn't for whole drive backups. It's purpose was intended for like your 'My Documents' folder and other similar situations.
Yes, indeed. NSB is suitable for some user files, not for disaster recovery of a system.
Periodically create full disk mode backups to an external drive. Those will be valuable when your hard drive fails.
In ATI 2013, it is possible to use the partition mode of NSB which behaves like a disk and partition backup. Isn't it the case for 2014?
Found one reason for NSB fail
I have found a very specific and verifiable cause that prevents (True Image Home 2014) non-stop backup working.
I modified my Internet Settings and observed an immediate effect on True Image Home 2014. Setting the maximum number of simultaneous http 1.0 and http 1.1 connections at a value greater than 6 caused NSB to stop as soon as the computer boots up. Reset the value for maximum simultaneous connections back to a maximum of 6 and NSB is back in action.
Discovered this when I used Iolo System Mechanic's NetBooster to optimise my internet speed. Settings were subsequently changed via NetTuner. Found by process of elimination booting up each time I changed a setting.
Win7 64. True Image Home 2014 build 5560
I'm experiencing the same issue looks like you have. Tech support is useless. I've sent them reports and they've all tried to fix my issue, opening multiple tickets when I already had a ticket open. Any resolve to this issue you came across? Let me explain exactly what is happening for me in case it triggers any help on this forum...
I upgraded from 2013 to 2014. Nonstop and all backups work fine.
I then deleted the nonstop backup. Created another, then it looks like it normally does, however it restarts about a third the way through.
It never gets the initial full backup. It keeps restarting.
I uninstalled 2014 and put 2013 back in place. Nonstop again functions normal.
I reinstall/upgrade back to 2014. Nonstop continues to function normal. I delete the nonstop backup, recreate it and BAM! Never will get the initial. Stuck in a continuous loop of trying to obtain the initial nonstop. This I have verified on both my HP laptops.
Thanks in advance for any insight...
Just sending this thread to the top in case someone reads it and a bell goes off. I'm about to return my 2014 by Friday so one last ditch effort on the forum for this issue. Tech support has been useless on this issue.
Hi
I found multiple threads on the forum on many different versions where issues with non-stop backup pop up.
I just wonder if issues with Non-stop backup have been solved?
Thanks for any help :)
I upgraded to 2015, then 2016 to try to get a non-stop backup which works. Let's face it, It doesn't work.
I think I got it working at one point, but after some undefined time, I discovered that it was in a stopped state. I deleted the whole NSB backup plan, but, even after a reboot, I could not create a new one, since one NSB is the maximum. Finally, I just had to reinstall Acronis 2106 to even try to get a NSB plan registered.
I really can't recall all the trials and tribulations along the way, I simply had to recourse to doing normal backups every day. I tried shorter intervals, but the effect on performance wasn't acceptable.
One day, when I need to restore due to a busted disk, I shall probably find that the backups are faulty - even though I get them validated as part of the scheme.
I cannot understand why Microsoft don't implement the equivalent of Time Machine from the Mac world.
I think my next computer may well be a Mac, as my wife blithely works away without any knowledge of backups and when her hard drive failed, it took just a couple of hours to restore her world to where it was a couple of minutes before the crash, that done by me who knows naff-all about the Mac apart from quickly going on line for a step-by-step procedure to get things back from TM.
In contrast to myself, who is supposed to be a computer expert and I spend half my life struggling with things to do with systems software, interlaced with bouts of a few days trying to get Acronis to behave and then getting p'd off with the efforts and living with a compromise.
Hello Septimus, please can you start a new post for your NSB issues with ATIH 2016 in the 2016 Forum rather than here in the forum for older Acronis products.
https://forum.acronis.com/forums/acronis-true-image-discussions/acronis-true-image-2016-forum
One tool that you may find to be helpful in diagnosing what issues are preventing NSB or other backup tasks from working correctly is the Log Viewer application that one of our MVPs has created - this will give back an easy way to look at all the various logs associated with the ATIH 2016 software and tasks.
http://forum.acronis.com/forum/115626 Service Log Viewer app - this comes in two flavours, as a stand-alone program that doesn't need to be installed and as an installable program. I use the standalone version myself and find it to be very helpful in not having to keep navigating to the C:\ProgramData\Acronis\TrueImageHome\Logs folders.