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True Image Home 12 Crashes in Win7 64-bit

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Initially I succeeded in installing and using Home 12 in my Win7 64-bit system, and I was able to backup my partitions. A few days later, each time I used Home 12 it crashed. I have repeatedly uninstalled and re-installed Home 12 to no avail: each time I try to use Home 12 it crashes. I spotted someone else's posting to the effect that Home 12 does not work in Win 7. Is this true? Does anyone have a solution? I have attached AcronisInfo.zip to this message. Any help or guidance would be appreciated.

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Lots of folks use ati2012 in w7 64bit. I ran a backup jsut a coule of days agon on such a machine with ati2012.

I'd use msconfig to diable all nonmicrosoft services and all startu programs,

http://www.netsquirrel.com/msconfig/

uninstall ati and then run the ati2011 cleaner

http://kb.acronis.com/content/14871

then try installing again. if it works after reboot, use msconfig to return to normal startup. If prob is gone, fine.

If prob then recurs, it's a conflict with one of the items you re-enabled. If still in the no-additional-charge period for support, contact Chat and have a system report handy.