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True Image Home 2010 Netbook Edition

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I have purchased and registered True Image Home 2010 Netbook Edition and am trying to install it on my Asus Eee PC 900 which I have recently installed with Windows 7. I have the latest build #4030 but when I try to install it stops just after the 'file copying' clock and an error message come up telling my that I should check for updates or contact Acronis Support. I have attempted to contact the Acronis Customer Service Department by following the instructions on the website but that only seems to bring me back to these forums.
I previously had Acronis True Image Home 2009 running perfectly on the same computer installed with Windows XP.
I also have True Image Home 2010 running on a second Windows 7 laptop and True Image Home 2009 on another running XP.

I look forward to you advice with regard to True Image Home 2010 Netbook Edition.

Ian

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Hello Ian,

I understand the question and will do everything possible from my side to give you clear explanation.

At the moment, the following Acronis products support Windows 7:

Acronis True Image Home 2010 Netbook Edition doesn’t support Windows 7.

Moreover according to the following KB article Acronis True Image Home 2010 Netbook Edition Hardware Compatibility”  Acronis True Image Home 2010 Netbook Edition doesn’t support Asus Eee PC 900.

Let us know if you need further assistance.