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True Image Home 2010 Problems

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I've been using Home 2010 for 6-8 months with pretty good results when saving files to a g-technology external hard drive. When backing up the same files on a second Western Digital My Book hard drive I get 8 duplicate 3.99gb files and one 750mb file. I backed up several times and got the exact same results. The approximately 32gb total is about correct for the documents files. I'm lost here. What's going on.

This is the first time I had used this "My Book" drive to backup documents from this computer using True Image 2010. WD My Book has worked O.K. previously using Windows scheduled backups.

Thanks

Phillip

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What do you mean by "duplicate"? If they are not bit by bit identical, looks like an archive split by 4 gb. Is it formatted in FAT32?

Thanks for the reply. By duplicate I mean the exact same file/files are present in all 8 - 4gb segments. I've never seen a backup split out like this. Of course I didn't check each and every file in each 4gb segment, but I spot checked several files/folders and they were in every segment.

What's the significance of then FAT32 formatting, and how can I check this?

Thanks again

Phillip

How did you -
> spot checked several files/folders and they were in every segment.
? If you just press 'recover' and point to a .tib file, it will detect the whole archive (consisting of 8 split segments) and display its content, not a that of particular file. FAT32 has a limitation on file size (4 GB), that's why each archive segment is of 4GB size when the archive is located on FAT32 partition.

If you are using Vista or W7 there is an installed utility which can convert your FAT32 drive to NTFS without destroying the data that is on it.

This would mean you would get single image files. In your case though the 3.99GB files will still be 3.99GB files, just on an NTFS partition. You would need to remake the image to get your single image.

Open a command prompt and type in convert drive letter : /fs:ntfs

So if the WD Book is drive G:

convert g: /fs:ntfs

Note the spaces.