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True Image Home 2011 Clone/Recover Operation Fails After 17 seconds

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I'm trying to clone my Dell Inspiron 1300's 40GB hard drive.

I select Automatic (recommended) clone mode, select Disk 1 as the source disk and Disk 2 - a 40GB 2.5" IDE connected via a USB adaptor - as the destination disk. I get a warning about partitions on the destination disk which may contain useful data and click OK to confirm deletion of the partitions.

I click Proceed, get the Operation Has Started message then while, it's still calculating the time remaining, 17 seconds after clicking Proceed I get an Operation Has Failed message.

Viewing the log, I see the problem is:

Failed to prepare operations. Error code: 9 'File system error is found'
with extended code: 458,780 'Run list corrupted'

Source and destination drives both have 34.17GB NTFS partitions as well as the two other partitions you get with Dell.

I get similar results if I try to restore a full backup to the destination drive.

Anyone know what's going on here?

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http://forum.acronis.com/forum/18130
It may be a known problem with handling dell reserved partition.
Do you use the latest ( or at least buld 6696 of TI Home 2011 )?

Thanks for the reply dev-anon - I have update 2 (build 6868).

Previously I used True Image 10 - and had no problem successfully restoring a full backup to a new 40GB drive (the one that's now in the Dell laptop) when XP went unstable on me about nine months ago. The original laptop drive was formatted to become a spare and is now the one that I'm trying to clone/restore to so that I can check its use in a spare Dell Inspiron 1300 laptop I've acquired as a spare, in case of hardware failure of the main laptop.

I am having the same problem with windows vista I'm using True Image 2011 trying to clone my hard drive

I am having the same problem. Running a newly purchased True Image 2012. Trying to clone my hard drive which I am replacing. New HD is connected via USB. Clone aborts after about 15-17 seconds. Need help quick, this is my school computer.

Tim,

Are you doing the clone from the recovery CD?

If cloning doesn't work, we can try a disk and partition backup. You just need a USB disk to save the backup to.

I, too am encountering a failed operation when trying to clone drives. I am running the latest updates to Acronis True Image Home 2011. Up to now, monthly clonings of my drives has been very successful. In the log, I am receiving error code 9. Computer: Intel I5 Quad core, 16GB RAM, W7 Ultimate 64bit. I am able to clone the C: drive as I have in the past, but when trying to clone my D:\ drive to an identical drive, as I have been doing for years, I now receive the "Operation Failed" notification. I even reformatted the destination drive, and used Acronis to add and repartition the drive to the system in an effort to make the operation as simple as possible. Still, the operation fails (4 times, even after reboots.) First I was accessing the destination drive through a RAID eSATA card, but then I went directly to an eSATA input on the motherboard to rule out RAID problems. I'm lost at this time.

I did indeed try both the disk and the c: drive installed program. Seems like it should have worked right out of the box without having to perform any tricks or jumping through hoops. I am beginning to think Acronis released 2012 without getting all the bugs fixed. Hopefully they will give me my money back since their product is very obviously defective.
I really need this clone created so I am open to any help you have to offer though. Thank you very much.

Tim,

Do you have a USB disk you could save a backup to?

Just my two cents worth, I have always had a problem using the clone function within the Windows Acronis. I make a "Bootable media module" and boot the module (Flash key or CD/DVD). I then clone the drive from the native Acronis by passing windows. This makes a perfect clone.

Referring back to my original posts at the head of this thread I have, for some weeks now, been running my reinstalled True Image Home 10.0 (build 4942) in preference to the 2011 version. This is while I completed refurbishment of a second Dell Inspiron 1300 laptop I picked up on eBay.

I've proved that I now have a hot hardware spare in that I can create a clone of my main laptop's hard drive (as at last backup) and install this in the spare laptop and be up-and-running again in under 30 minutes with full functionality.

I will shortly reinstall TIH 2011 (the user interface is nicer, after all) and review the posts here and the e-mail support I received from Acronis when I had problems creating a clone drive under 2011 and see if I can find a way forward with 2011. If not, I'll be sticking with TIH 10.0 - what price a snazzy interface, after all?

Anyone solve the "operation has failed" when doing a clone? I have an open case with Acronis but they haven't responded to the process monitor file I sent them. I do see a "access denied in the process monitor associated with Acronis.
Thanks.
George

Steve,
Your best results can be obtained by performing the operation when booted from the TI bootable media CD.

There is very little difference between the bootable media CD's of 2010-2011-2012. Some internal differences but ver few visible differences.

If at all possible, relocate the source disk outside the compute and place the new target disk inside the computer in its intended boot position. This could improve your chances of success and is the procedure recommended for laptops via the Acronis KB's.

I am having a different problem I'm using Acronis Disk Director 11 Home installed on windows 7 64bit, clone as is operation a windows vista hard drive.
Operation was success.
But Windows Update Program Dos Not Work. No matter how much I tried.
Any one for solution?