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True Image Home 2015 product registrations and product download

Thread needs solution

I have Acronis 2015 installed on my laptop. It has been activated successfully. When I go to my account, the most recent update is Acronis True Image 2014 premium update. I need to reinstall Acronis True Image 2015 but I can only download the 2014 version.

Can anyone help me?

Thanks

 

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You need to register your 2015 serial number from your purchase email.

Once you register, the 2015 download will become available.

Figure 9 iin my signature below and then picture 4 inside that link.

I do not have an email with the serial number. I tried to use the serial number from the program, but it failed with an error code 500. What else can I do?

William Kochevar

I am having the same issue with the recently purchased boxed version of Acronis True Image 2015.  Any suggestions?

Hi William, JG127,

if you still need any assistance with serial number registration, please contact our support team or send me more details at anna.trifonova@acronis.com.

Thank you,