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TrueImage Home Will Not Start

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Hello,

I have been using True-image Home2010 for a while now and it worked fine up until I switched hard drives. I used Intel's disk clone utility which apparently is an Acronis product to clone the drive. After cloning the drive, Home will not work. I have uninstalled and reinstalled and I get message due to compatibility issues program has been prevented from running. I am running Win 7 32Bit. Please advise.

Thank you,
Bill

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Hello William,

Thank you for your post. I will do my best to help you.

If I understood correctly, you have 2 programs installed at the moment, the one from Intel and Acronis True Image 2010 Home?

Please try the following workaround and if it does not help, please contact our Support team with this report.

Use these 2 articles to manually remove low-level drivers traces to get rid of program incompatibilities that are causing this issue:

1. Removing Acronis Backup Archive Explorer

2. Removing Acronis SnapAPI Drivers

Please let me know if you have additional questions.

Thank you.