Try and Decide Filter Driver drastically affecting resume?
I am trying to work out why I cannot use sleep mode on a W7 32-bit system.
When I do a performance trace during sleep/resume I see multiple instances of the above driver, one which persists right through the sleep period and others that start when the PC resumes but which appear to hold up all IO for a protracted period.
See attached trace report.
- PC sleeps @6secs
- PC resumes @65secs
- But PC is unresponsive until 185secs!
Instances of your filter driver start@65secs. One runs through the entire sleep period even when the PC is in S3. All close at the precise moment the PC becomes responsive. Other drivers in a similar state all seem to be MS drivers loaded because of the state of the Try and Decide Filter Driver. If True Image and this driver is removed all drivers close down before sleep and start on resume.
I do not use Try and Decide but there does not seem to be a way to disable this driver from loading.
Is this the behaviour you would expect?
Is there any way to workaround this slow resume e.g. by disabling this filter driver?
Hello Jon,
Please accept my apologies for the delay with the response.
Let me assist you.
Please do the following to disable Try&Decide completely:
I highly recommend you to create a backup before making any changes
- Start Windows Registry Editor (Start -> Run -> regedit);
- Find (CTRL+F) the key tdrpman258 (it should be located in HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\);
- Double-click ErrorControl and change its value to 0;
- Double-click Start value and change it to 4;
- Reboot.
After that Try&Decide driver won't be loaded on the system startup.
Please let me know if you need any further assistance.
Thank you.
Thank you Ilya, I will certainly try this tomorrow.
Best regards,
Jon
Hi Ilya,
Unfortunately your suggested workaround seems to have the unwanted consequence of disabling/hiding all USB connected removeable drives from the system. I have a multi-card reader and when I disable the service you suggested none of the drives are visible. If I restore the registry to its original state they return. It would seem we are disabling the service without disabling the hooks elsewhere which are attempting to connect with it.
Jon
Hello Jon,
I'm really sorry for the fact that the workaround I've provided didn't work for you.
I've forwarded your request to the responsible person and most likely this feature (ability to turn Try&Decide off completely) will be implemented in future versions of Acronis True Image.
Please let me know if you have any additional questions.
Thank you.