Try & Decide not starting - True Image Home 2011
I have been using True Image Home 2011 for many months on W7 Home Premium and never had any problems up til now with Try&Decide, which I have used on a handful of occasions.
I have one internal NTFS drive partitioned into 2 virtual drives, and an exterior usb drive. T&D uses one of the internal NTFS partitions.
Now, when I try to start T&D, the little box appears telling me that T&D is starting and might take several minutes and then a long time later (more than 10 minutes) an error box appears to say that T&D could not be started because "the system disk is dynamic". If I try to start it again the program hangs and I have to stop it from the Task Manager.
I have no idea what this means. As far as I am aware, nothing has changed since the last time I used T&D successfully, except that in the interim I have purchased and installed the Plus Pack.
Any advice would be gratefully received.
thanks.
Robin.
I am using ATI Home 2011 (6696) on a older Toshiba laptop (Satellite 1135-s1551) running XPpro SP3. I cannot use Try & Decide as it tells me my system partition is dynamic. It is not. Checked with Disk Management, says it's Basic. Double checked with the software and method mentioned at this website
http://www.wilderssecurity.com/showthread.php?t=191006
This confirms that my disk is Basic.
Acronis Startup Recovery Manager is turned off. Nonstop Backup is off. I have uninstalled and reinstalled using Windows Add/Remove Programs as well as true_image_home_cleanup.exe. No change. Try & Decide still will not work.
Try & Decide WILL work on my desktop which runs XPpro SP3. Hope Acronis can find a solution. Didn't use Try & Decide until long after my free support had expired. Thought it was complicated to set up. When I realized how easy it was I used it on my desktop and then found that my laptop wouldn't run it.
Also posted at 18546
Robert,
We have seen some cases where data is left in the first sectors of the disk telling ATI it is not a basic disk. Not sure if this is normal that the data is there, left there or whether it is normal that ATI is thrown off by it.
Can you make a restore of your system using the disk? this is the core functionality you need.
I'm running XP Home sp3 and TIH 2011 build 6696 I hadn't started the startup manager yet
I'm also getting this dynamic drive problem.
If you cannot get the startup recovery manager to work, try a restore from the recovery CD. Maybe not ideal, but this is what you need anyway if your disk just... dies and you need a new disk.
What I meant to say was that I couldn't get try&decide to work. I get the dynamic drive error. And that was without ever starting the F11 startup manager
any suggestions?
Can you post a screen capture of your disk management console in Windows?
If your wondering if its a basic drive... yes it is.
Do you still want the screen shot?
:-) you read my mind. No, I don't need the picture now...
If you have not activated the Acronis Startup Recovery Manager and you still have this issue, you should install the latest update to see if your problem subsists (referring to Anton's post).