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Unable to create rescue CD or ISO

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I have just bought and installed ATIH 2012 and the Plus Pack. Efforts to create a rescue CD and as an alternative the ISO file have failed, with an as-yet unlisted error message.
I did a repair install and the same problem occurs. There is no ISO file available for download at this stage.
Has anyone else experienced this problem? If so, have you found a solution?
Many thanks
Dianne

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Hello Dianne,

Thank you for reporting about the issue, this is important for us.

I have checked all our internal resources and databases, no one has reported such issue before, neither it's present in the Development records nor in the Testers ones. I have requested a custom ISO for you, and meanwhile we would highly appreciate if you could kindly provide us with the Acronis Info from the problem machine and submit a case with the information attached, and let me know its number via PM.

Let me know if you have any questions or concerns, we will be glad to assist you.

Thank you.

There is no ISO file available for download at this stage.

It is now.....

https://www.acronis.com/my/download/?ATIH2012_en-US.iso

Hello all,

Thank you for taking time to contact us. 

The issue is unknown, I have created a case for a further investigation, here is the number: ATIHIIOXII-5864

Thank you.

There are more of us experiencing this same issue!

http://forum.acronis.com/forum/24120#comment-74426