Unable to locate consolidated backup file

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I am using ATI 2011 on a win7 computer. I did a manual consolidation of files that reside on a networked drive with a destination on a second networked drive. ATI indicated that this consolidation was successful. My goal is to replace the original backup with the consolidated one. However, when I use windows explorer to verify that the consolidated file really resides on the second network drive it cannot be found. Windows explorer can see other files on the second drive and all of the backup files on the first drive. Where is the consolidated backup file if windows explorer can't find it? I consolidated a second backup file using the same process with the same results. Can you help me?

Lun, 10/08/2012 - 16:50
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Be sure to look at your Windows 7 system to see if by any chance the consolidated file resides on your system in a different location than where you expect it. (You could open "Computer" and do a search for "System.Filename:~>".tib", this locates all files ending in .tib on your computer)

A little testing with the consolidation feature in 2013, with the consolidated file being redirected to a new location (I didn't even know that it could be done,until this post), showed a small problem when selecting the location of the consolidated file. When I selected the location for the consolidated file, I selected a different USB connected drive (with a different volume drive letter) to store the file. After browsing to the drive, in the filename box, I deleted the suggested name of the consolidated file and typed in a different file name without the leading drive letter, colon, and blackslash (ie g:\). The resulting file ended up on my desktop, not where I was thinking it was going. I then did a second test, to the same destination, but this time, after deleting the suggested file name, and typing in a new file name, I then clicked on the drive letter, and the file name box was then updated with the drive letter, colon, and backslash preceeding the file name. When the consolidation completed, I had the consolidated file in the location I had requested.

I know that you are using a different version of True Image, but you may find the same issue present in 2011.
Take a good look at the destination file name, and be sure the file name box contains the full path to the drive/folder, and the file name, not just the file name itself, and try the consolidation again.

Lun, 10/08/2012 - 20:12
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James,
Thanks for the rapid response. I have used windows explorer to search every drive (including c:) for .tib files. None of the ones found were the two consolidation backups. On the ATIH screen I can see the backup names and their locations (including the 2 that I can't find). I can right click on a good backup and select "Open backup location" and a windows explorer window opens to the correct drive and highlights the most recent file containing the backup, reguardless of the drive. When I do this with either of the missing backups, the correct drive and directory open but there is no corresponding file with any variant of the correct consolidated backup name. It appears that the consolidated backups simply aren't there. There are no errors in the log files and I can successfully validate the consolidated backups. One can't help but wonder what validate really does. Next step will be to try and delete the consolidated backups from within ATIH and trying again: but I don't have much hope that this will work since nothing has changed.

thanks again for the ideas.

Lun, 10/08/2012 - 21:30
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mvp

John,

Let's first verify that the consolidation process works OK without changing the destination. Create a chain of backups, and consolidate the first slice into the full backup. At the end of this process, you should see a new chain with one less slice.

Lun, 10/08/2012 - 23:00
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
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Thanks, everyone, for the suggestions. I did delete one of the two consolidation backups and recreated it successfuly. It still does not appear within window explorer, but it does have the correct number of slices. Also, new information, if I use ATIH to "browse for backup" both consolidated backups are found in their correct locations on the network drive. It appears now, that my problem is with the settings on the GOFLEX drive. I feel fairly comfortable that the consolidations exist and it is a problem between windows explorer and the GOFLEX drive.

The consolidated files are several gigabytes and take hours to build. Before I delete the originals, I plan is to make a small backup with a second slice, consolidate it to the GOFLEX drive, delete the original and then use ATIH to move the consolidated file back to the original location and confirm the process works.

Thanks again for the suggestions.

Mar, 10/09/2012 - 15:20