Unable to uninstall Acronis True Image Home 2012 from Windows 7
I want to upgrade my OS from Windows 7 to Windows 10. Therefor, I need to uninstall my Acronis True Image Home 2012 becauce it doesn't work with Windows 10. I seem to be unable to uninstall: "...You are not authorized to perform this operation. Please contact your system administrator..." So, how can I remove Acronis True Image Home 2012? I also tried to upgrade to Acronis True Image 2016 but that is also impossible. I first have to remove the 2012 version....

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Thank you for your respond. I do have the administrative permissions on the PC, so it should be solved by something else...
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Hi,
Sure :)
This is a windows error (not acronis) and indicates a permissions issue.
-The account you are logged in as does not have admin permissions on the PC
-The user account you installed the program under is NOT the account you are trying to uninstall from *** Is this possible??? Folder permissions for another user's account would cause a similar error.
Other possibilities: Possible to see this type of error when you install the program and select the "only" this user radio button option. This typically only limits use of the program to one user, but it's possible to manifest itself into other issues.
Last thing I can think of. If you have installed, then restored the system from a back up, the folder permissions might have changed and is keeping you from performing the uninstall. Once of these is likely the issue.
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Thank you. For a dutchman like me it is hard to find out what exactly to do. I tried a lot, like change (admin) permissions, but untill now nothing seemed to be the right thing. I restarted te computer after every single change I made, but without success. I even tried with 'Eraser'.
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Use the 2015 Acronis Cleanup uitility to remove 2012. Check signature link 4 below.
Inisde the download, there is text instructions about editing the registry.
Be sure and read.
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If Grover's suggestion doesn't help download Revo Free Uninstaller http://www.revouninstaller.com/revo_uninstaller_free_download.html. Use the most aggressive settings.
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Thanks to all of you. At the end, I used Microsoft Fixit https://support.microsoft.com/nl-nl/mats/program_install_and_uninstall/… to uninstall the Acronis 2012 version.
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I had exactly the same problem, was running as Administrator but could not uninstall ATI 2012, followed Rudolph's approach and all worked - thanks.
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