Unknown Scheduled Backup Fails

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I am running Acronis True Image 11.0 on a pc with XP SP3 completely up-to-date. I have scheduled a back-up (showing as a scheduled task) for each Tuesday at Noon. It runs fine and I have no problem with it. It completes and is logged properly. However, on the Log, each week there is an additional entry on Saturday, which fails. I am trying to figure out where this Saturday scheduled entry is coming from - it is not reflected in scheduled tasks. Can anyone suggest how I trace it down and stop the Saturday failed log entries? It's not a "biggie" but I would like to remove it from running. Appreciate any suggestions - thanks.

Mar, 12/22/2009 - 19:45
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I am having a similar problem with TI 2010. I used to have a scheduled backup at 6 PM and I changed the schedule to run at 10 AM. I have also deleted and redifined the backup to run at 10 AM. All is well with the 10 AM schedule but at 6 PM I get notified that a backup is being attempted and it fails because my external disk is not on the system.

I see that some people are having trouble getting a scheduled backup to run. I am having trouble getting a deleted backup to stop running. Maybe some the experts around here can give a hint.

John

Mar, 12/22/2009 - 19:55
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John - I have found a way to to eliminate the old schedules- and start over. This may not be what you are looking for, but it works for me. There is an application called Acronis Schedule Manager here:

http://forum.acronis.com/content/1859

I followed instructions and "zapped" the old schedules and entered the new one I wanted to use. BTW, I found I had 3 schedules even tho only one was showing when I opened ATI. I guess the other 2 were old "left over" schedules from the past. Hope this helps.

Mar, 12/22/2009 - 21:42
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks John. I went to that link and I downloaded the file but I don't really see how to use it. My best guess was to unschedule everything then Zap everything that's left. Then reschedule everything. I did not see any understandable instructions.

Thanks again and I will see if this works.

John

Mar, 12/22/2009 - 22:35
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello,

Let me assist you to resolve this situation.

John Burns, thank you for the correct solution! We will be able to remove this invisible task by using it.

Let me describe the process.

  • Download either the EXE file or ZIP archive;
  • Open command prompt (Start -> Run -> cmd);
  • Run schedmgr.exe
  • Issue the following command to get a list of scheduled tasks:

get list

To delete all scheduled tasks:

task zap

That would be it. Your task should disappear from the product completely. Please recreate all necessary tasks and check if the issue is solved.

Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.

Thank you.

Gio, 01/14/2010 - 10:44
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