Upgrade Question...

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I have several Questions...

1:  Acronis offered me an Upgrade via email for $14. It was such a good price I bought it even though I don’t need it right now – everything is licensed and I have never had a restore problem on any computer so why mess with success. When they offer you an “Upgade” does that mean it has to go on a computer that is already running some version of Acronis or can I use this upgrade on a new computer one day?

 
2. The XP was taking 2 hours and 45 minutes to backup 40GB’s using TI10 from Windows. So I tried using a Bart PE and it cut the time down to 1 hour and 12 minutes but there is no “Show log” on the Bart PE. I looked at the help menu and it said where it should be but it isn’t there. I did select verify the archive but with no log how do I know it’s okay? I did get the same box I always get when it was finished stating, “Operation has succeeded” or something like that. Is that good enough? Maybe I could verify the archive using TI10 from Windows but then I have the same problem of the backup process taking too long on that computer…
 
3. Also, I used my TI11 rescue CD to do a backup on the Dell/vista and then I just left it assuming everything would be fine. I came back 3 and half hours later and it still had not finished so I just cancelled. Then I did a backup on that computer using TI11 from Windows and it took 40 minutes. Why the drastic difference in timing? The rescue CD did indeed boot the system so I don’t think there is anything wrong with it – should I be concerned there is something wrong with that CD?
 
If anybody can shed some light on these questions/issues that would be great...
 
Sandy 
Lun, 08/24/2009 - 02:29
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Hello Sandy,

Thank you for using Acronis Products

1) According to Acronis license policy you can use upgrade version of Acronis True Image only on the same computer where previous version installed. You will have to use both serial numbers to install the upgrade version.

2)      You can check backup archive by means of Validation option within the program from Windows. Or you can use Acronis bootable disc to validate the backup.

3)      Regarding this issue I may recommend you download ISO image from your account under Registered Products and create Acronis bootable disc using third-party software. ISO image is based on different loader which has more embedded drivers, it will certainly solve the issue you experience. If not please let us know.

Lun, 08/24/2009 - 04:53
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks for responding,  I want to make sure I got everything right...

1.  The upgrade is just that... it has to be installed on a computer that already has Acronis on it - which is probably why it was so cheap.  But I should be able to pick whatever version I want - TI 10 or 11.

2.  The Bart PE having no log is indeed a problem.  I will have to verify the archive some other way - but I do have to verify it.  The box stating "Operation successfully completed" is not good enough.  But since the validation process can take so long this renders the Bart PE useless to me.  Can you shed any light as to why that computer is taking so long to backup 40GB's.  Is there something in the settings that can help that?  All the computers in the home have the same settings, but that computer isn't doing well.  It's performance otherwise is great - it's just the backup that is radically slow.

3.  I need an ISO which has more drivers so creating one should solve the problem of the other computer taking over 3 and half hours to backup from the disk. 

Thanks for repsonding... it has always confused me as to why there is so much difference between backing up from Windows and backing up from the Acronis disk.

Sandy

Lun, 08/24/2009 - 19:39
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I checked all the settings tonight and changed Priority from Low to Normal because I don't use the computer while it is backing up.  That may help with speed on the XP computer.  The only other setting that might help with speed is the "Compression" level.  I selected Normal thinking that is the best but I don't know.  I have read about it, but I still don't understand fully what compression level is best.  I don't want fast at the expense of the integrity of the backup... I have no idea what to select in regard to compression.

Sandy

Mar, 08/25/2009 - 05:26
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Hi,

I'm a user and I have had a lot of experience with ATI going back to v8. What Dimitry advises you is very good as far as it goes. You can increase the speed by changing the backup option from normal to none. This speeds up the time but uses more space.

Under "additional settings" you can validate the archive. This will increase the time to make the backup but will verify the backup contents.

The upgrade is not tied to a particular computer like Windows OEM is. If you change computers you can move your program over. You just have to use both serials. Of course you must remove it completely from the original computer.

Good Luck,

 

Werner

 

 

 

 

Mar, 08/25/2009 - 13:22
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On a computer with a slow CPU, turning off compression can speed up the backup time. However, if the CPU is fast enough and the hard drive thoughput is what's slowing things down, turning off compression will increase the time it takes to create a backup because more data must be written to the drive.

I've always taken the "Operation Completed Successfully" message on a validation from BartPE/WinPE to mean that the image file is good. I haven't had any problems with them.

Mar, 08/25/2009 - 17:05
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Thanks for the feedback here. Thanks also Warren for clarifying your history with Acronis. Because of the new forum you have no way of knowing if the person giving you advice is knowledgeable about the product or literally purchased the latest TI version “yesterday” and is spouting off advice. Knowing you are not a “Beginner” like it suggests by your name… helps.

 
I will continue to use the Bart PE for backup if Mudcrab (who we all know is more than just a “Knowledgeable Poster” – who should have by his name “Imaging Specialist”) says the “Operation completed successfully” box is good enough.  I believe CPU is the processor and that desktop has 2.2ghz processor. But it’s not the “dual” kind so I don’t know if that number 2.2 is that great or not.  The Bart PE gets the backup time just over an hour. I don’t want any backup taking some 2 hours plus because 2 things happen. 1) I don’t do it (and I haven’t been) because I’m annoyed it takes so long and 2) it’s going to shorten the life span of the external drive I use for it when it’s just writing and writing and writing… forever writing….getting hot… still writing…  So the Bart PE has proved useful here and I am glad I can continue to use it.
 
Thanks for the lesson on compression. I guess the only real way to tell is doing a backup with None and then doing one with some level of compression – then you would know if it was the CPU or the hard drive slowing things down. 
 
One other thing… I have “Validate Archive” selected in default options but I have run backups without that selected and towards the end of the backup process you can see right there on the screen it says something like, “Validation Process.” So, is TI doing some kind of validating anyway and if so is it redundant to select “Validate Archive” in the default settings.
 
Okay, sorry… just one other thing. Since I have to use the TI 2009 upgrade on a computer that already has a licensed version of TI -  if I run into trouble with a restore can I simply insert the rescue CD from TI 11 and restore back the image taken by TI 2009?  is that possible?
 
Sandy
 
 
Mar, 08/25/2009 - 22:59
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The Sand wrote:

Thanks for the lesson on compression. I guess the only real way to tell is doing a backup with None and then doing one with some level of compression – then you would know if it was the CPU or the hard drive slowing things down. 

You can also start the Task Manager and see the CPU load. If it's running close to 100%, then it's probably holding TI back.

The Sand wrote:

One other thing… I have “Validate Archive” selected in default options but I have run backups without that selected and towards the end of the backup process you can see right there on the screen it says something like, “Validation Process.” So, is TI doing some kind of validating anyway and if so is it redundant to select “Validate Archive” in the default settings.

I haven't noticed this before, but I usually use TI from WinPE and default options don't apply. However, if you haven't selected that a Validation be run, it won't be. Either use the option when setting up the backup or run a Validation manually after the backup is completed (I do this sometimes when I want a more accurate time estimate).

The Sand wrote:

Since I have to use the TI 2009 upgrade on a computer that already has a licensed version of TI - if I run into trouble with a restore can I simply insert the rescue CD from TI 11 and restore back the image taken by TI 2009? is that possible?

TI 11 can't use image files created by TI 2009. TI 2009 will work with image files created with TI 11 and TI 2009.

Mar, 08/25/2009 - 23:11
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I was told by support that ATI always supports one previous *.tib file. i.e, v12 will recognize v11 backups and v11 will recognize v10 backups etc.

I haven't tried this as I immediately run a backup after an upgrade.

I found that the easiest way to tell if the validate function is setup on a backup is that it shows in the "proceed" screen.

 

Mer, 08/26/2009 - 01:28
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Thanks again guys... this was very helpful!

I do know about the task manager and will see what the CPU reads (I should have thought of that.)  I will also check the Proceed screen to see just what is going on in regard to Validation.  

 I will also now save one backup image using TI 11... just in case I run into trouble with 2009 and have to downgrade - I don't want to be stuck with a 2009 backup image that T1 11 can't restore back.  I hope everything goes well - I am always very nervous doing my first restore after an upgrade or on a new computer.  Once I know it's fine then I am alright - it's just the first one that is scary. 

Thanks for the help,

Sandy (I would insert a big fat smiley face here if I could!)

Mer, 08/26/2009 - 04:31
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I did a TI 2009 backup and it did 53GB's in 1 hour 15 minutes which is slower than TI 11 (not by much, but still slower.)  This is on the newest and fastest computer in the house.  This surprised me.  I thought it would beat TI 11.  Does anybody find this surprising?  From what I have read in the forum 2009 is supposed to be as fast as a Vista PE. 

wondering if I missing something here...

Sandy

Gio, 08/27/2009 - 02:12
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Over time I've learned a few things. I'm sure you like me are a superstitious ball player. I prepare to make the back up by cleaning out my temp/tmp files and all that stuff. Often I check the fragmentation level. All these things save time. Since I try out as lot of programs, I remove those I'm losing interest in. And then I do the backup. I only do gull backups on the drive where my OS and programs reside. I leaves me ith a usage of about 94 gig. This backs up to about 75-80 gig. I don't compress very much. The back up takes about 2 hours. That includes the full validation.

I run it overnight so the time factor is minimal. The backup go to a 1 terabyte from my C drive which is 250 gig. I have 2 other 500 each USB drives hooked up which hold other safety programs pictures music all backed up to them. I back those up about 1 times a month.

Everyone has his own system and I have found this very comforting for me.

I'm the only one using this computer so that my system is pretty loose.

Running XP sp3 with all updates. But even so every once in a while I have a system crash. It's to be expected and ATI is a life saver.

I remember a long time ago when I had to reinstall Windows then the updates and then all my programs. Even then I backed up all my data at least every other day.

ATI has been a lifesaver.

 

Regards,

 

Werner

 

 

 

Gio, 08/27/2009 - 03:46
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Thanks Warren for sharing how you use TI... 

I also "clean" everything up before backup - the biggest time saver for me is turning off System Restore.  I save about 10GB off the backup from doing that.

As for speed... I was disappointed because I had read that 2009 was some kind of speed demon.  I guess my expectations were too high. 

I still have to do a successful restore - that is the only test that really matters here.

Thanks again for sharing what you do...

Sandy  : )

Gio, 08/27/2009 - 20:18
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I did a restore today to make sure 2009 would work. I did it from the ISO burned to CD. It finished in 29 minutes which is totally faster than TI 11. You have to wonder why the backup was so slow and the restore just flew. Odd. So, everything worked as advertised and the upgrade was successful. Just thought I’d pass along the success story because “forums” are the place to post problems… it’s nice to know that that is not always the case.

 
I found the new program visually better looking but more confusing. This is still a difficult program for people called “Home users.” I backup the computers in the home because most people, even people who work on Windows all day don’t know how to get to the C: drive – they think their music is physically located “in” iTunes. They think “My Documents” holds all relevant computer files. They use the computer but they don’t know the computer and they don’t want to – you aren’t going to change these people (I’ve tried and I’m related to them.) It's not that they aren't intelligent - they just don't care.  If I gave one of my sisters this program they wouldn’t use it. They wouldn’t get it. You need an “Automatic" option for them – kind of like you have for Disc Director Suite 10. Where they plug in an external drive, launch the program and select, “Automatic Backup Hard Drive.” You select the settings for them… They will burn rescue media but if it doesn’t work they will not go into their BIOS. They just won’t. Same goes for restore – simple option, “Automatic Restore Hard Drive.”   Forget the “scheduler” they won’t do that either. You are lucky to get these people to backup their data let alone do an image backup. Last month one of my sisters lost everything – she never backed up her Outlook email. I have to physically go over there and backup her Outlook pst file so this doesn’t happen to her again. If you want to get these people to buy this program it needs to have a very simple “Automatic” selection where you basically do everything for them.
 
There is one sister who I was able to teach to image/clone. She’s the only one with a Mac and the program is CCCloner. There is only one screen… she was hesitant, but I got her to do it. You need to get a certain part of TI to something as basic as that one screen. That way you will meet the needs of the beginner as well as the intermediate and advanced user whose needs you have met all along… 
 
Of course I like the program and appreciate the options… with the exception of your constant need to get me to schedule something. I still have that stupid yellow banner waving on the computers running TI 11 in this home. I don’t want to schedule my backups and since I am the “User” I win. Other than that I am happy with it.
 
Just passing along info I hope helps...
 
Sandy      
 
Dom, 08/30/2009 - 04:20