Upgrading from 2013 - help!
Hi
My 2013 told me that it didn't work with Windows 10. So I mistakenly tried to upgrade with 2017 that didn't work so then i uninstalled everything and then tried to instal 2015 - but now it won't start because 'icuuc54.dll' is missing - re-installing 2015 doesn't fix the issue.....


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http://www.solvusoft.com/en/files/missing-not-found-error/dll/windows/i…
This appears to be a quicken file which others have reported issues with this particular application as well. This forum may help:
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Thanks so much! I'm a bit confused by something though - do i have to pay to upgrade from 2013 to 2015 as it doesn't accept my serial...
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If you have an upgrade license then you will need two license numbers, one for 2015 and one for 2013 where you will be asked for both of these.
If it isn't an upgrade license, then you will need to open a support ticket / live chat with Acronis support to try to find out why the serial isn't being recognised? We have no access to any of the Acronis systems they use for licensing or activation etc in these user forums.
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