validation of disc gets to 1 minute and the keeps running and says 20,000 days to finish
i just ran my first set of backups. i tried validating the disc backup. it ran the validation ,got down to the less then 1 minute mark,looked like it finished and now says time remaining 21,000 days and is counting down in minutes.. im puzzled
same here (fresh install of 14.0.5105 after a succession of betas). Both auto and manual validation. I have just created flash rescue media with express purpose of testing this, will report back.
Same here, validate never completes and when I cancel out eventually, the archive is useless to me if I can't validate it. Same problem if I create a backup without validation or have it set to validate as part of the backup process. So basically Acronis True Image Home 2011 is totally useless until this gets fixed therefore I wlll request a refund in the next week or two if not able to correct by then and go back to 2010 version.
Alan,
Have you raised a support request with Acronis?
Could you list what OS you are using, what type of drive (internal/external, USB/Sata/eSata/IDE/SCSI etc) the size of drive/partition and the size of your image might help as well.
Is this a disk image or a file and folders backup?
Is email backup involved, if files and folders?
Does it with mine as well. I get estimates like 5,000 days, 22 hours, and 30 minutes.
If I wait "long enough" it eventually Validates. Overall time is near equal to ver 2010.
Leigh
Yes a support request has been started with Acronis support, but none of the suggestions currently solving issue.
OS is W7 Ultimate
Drive is external Iomega 2TB, disk image of backup is about 48 GB with 1.8 TB free space on external drive
Same here , I even tried removing my .asz and moving it to another drive , new backup , except I only have to wait 3897 days , 5 hours , 13mins....lol wow
Tried the suggestion to just let it run regardless of "time left", and yes, it does eventually complete the validation, thanks for the suggestion.
Same here, running ATIH 2011 b5105 on 64-bit Windows 7 Ultimate. I make disk backups to an internal RAID1 array and validate as part of the backup -- no problem there.
However, validating an existing backup manually results in a progress bar that completes prematurely and completion estimates that are way out of whack. If I hover the mouse over the system tray icon during the validation, I can see a completion percentage that goes all the way up to 1000%. The validation will eventually complete, it just takes ten times longer than the program makes you believe.
I don't understand how something this obvious was not found and fixed during testing.
... reporting back with news of how it goes from recovery media.
In short, pretty much the same. Except it hangs (or seems to) with 1 second to the end. That's quite a long second. Haven't waited through to see how long it really lasts.
Estimated time to validate a 71+ GB backup file is just shy of two minutes, but then it stops a second before the end.
Torsten, this never cropped up in the course of beta campaign, and there were quite a few builds being tested. This must be a new bug.
I see what is happening.
The quick movement of the progress bar along with the 1 minute time notification is TI finding and opening the image file. For me it then went from 3200 days to 6952 17 hours 58 minutes.
I would guess that it nis actually reporting either the sector number it is checking or maybe even the checksum is being parsed into the time field.
For a 7GB file it finished in 5 minutes which is fast considering it is a VM machine talking to a mapped drive.
my dell duo core machine validated fine.. my hp quad core got the ill be done in 50 years message
my dell duo core machine validated fine.. my hp quad core got the ill be done in 50 years message
Interesting, I'm using a quad core CPU as well.
just for fun i tried it again on the dell. now it told me 50,000 to compleate the validation.
i got nothing planned ,ill wait until its done.
lol , it does complete....eventaually.
I also have a Quad core CPU.
Torsten, this never cropped up in the course of beta campaign, and there were quite a few builds being tested. This must be a new bug.
The fact that this wasn't seen during beta testing is even more damning because it means that developers are allowed to make potentially catastrophic changes late in the development cycle without proper review, and that no regression testing is being done to validate release candidates.
Torsten, amen to that.
Plus, there were no RC's at all. Beta-testers were suprised to see their beta-keys expire one sunny day, until Acronis people spilled the beans on upcoming shipment of the final version.
Quite a few people expressed their concern with the potential for pitfalls in the final product... and there we are.
Same problem with me on build 5105 on two machines. Drive light on the backup drive acts like it's accessing the drive so I'll just let it run. I have another 17475 days 22 hours and 16 minutes before completion so I guess I'll make another pot of coffee.
This issue was reported during the beta of 2011 on build 5100 which was the only one I saw prior to the release of 5105 - sorry no case number was given.
Just wait until it shows 1000% at the taskbar. Then shortly after the popup window for successful acronis operation will show up.
Annoying, that again the end user who paid for the final product (and I have 2 licences) seems to be the final beta-tester.
Regards
Ernst Fesl
I have this issue on every validation which is done after each backup task. It can show the completion time to be several years and the completion goes over 100% in the taskbar just like others have reported.
I've now disabled validation after each scheduled backup task. I have successfully validated and restored from a backup in the last week and everything was fine.
Glad I'm not the only one experiencing this issue.
Torsten, amen to that.
Plus, there were no RC's at all. Beta-testers were suprised to see their beta-keys expire one sunny day, until Acronis people spilled the beans on upcoming shipment of the final version.
Quite a few people expressed their concern with the potential for pitfalls in the final product... and there we are.
Just another demonstration that TI releases are driven by the marketing department rather than the engineering department. The bugs being reported for the released TI2011 shows that it is the same "not ready for prime-time" product as the initial releases of all previous TI versions.
I guess I should be happy that the keeners like to jump onto the initial release and debug it for the rest of us.
this never cropped up in the course of beta campaign, and there were quite a few builds being tested. This must be a new bug.
Marfa had a report about the time inconsistency and a case number was allocated - not sure what build it referred to though.
OK, my bad. But in my defense I will say that I could not keep up with all the topics the man was pumping out :-)
And RayG just said it was build 5100. That'd be immediately prior to Final then.
Acronis True Image Hme 2011 build 5105 (with Plus Pack) running on Windows 7 Ultimate x64; full version (not upgrade) was installed over TIH 2010.
Same issue here. I initiated a backup early this morning (after being woken by an earthquake) using a job I'd created under TIH 2010. It did a differential backup and the final validation task returned success in the log. A validtion-ony job kicked off 3 hours later (must be a pre-scheduled task I hadn't noticed) and it displayed those silly completion times. The validation job however completed in 38 minutes.
I've just initiated a manual validation (by right-clicking on the tib file). The progress bar moved across smoothly till displaying "Time remaining less than 1 minute). Now that the progress bar is fully green I'm seeing e.g. "Time remaining 2193 days 2 hours 34 minutes". So the issue is very easily reproducible.
So Lance you are 4 hours flight time south of me! I take it TIH has proved itself almost seismic proof.
Is your CPU multicored? There seems to be some evidence that this is the 'common' factor involved. I believe Acronsi are aware and working on the problem.
Hello Colin. Yes indeed, my CPU is an Intel Core 2 Quad Q6700. I've created a signature with some of my hardware details. Good to hear that it's likely being worked on, although now I know it's purely visual it's not such a big deal.
As for TIH being seismic proof - I did have a failed validation earlier so perhaps it is able to predict quakes as well. Fortunately it was just enough to wake me here. Christchurch has suffered a suprising amount of damage given the depth of the quake. But sooner or later another big one will hit the Wellington area. Finger's crossed not while I'm still around.
I have the same problem.
Funny thing is that all the other threads relating to this issue get pointed here but Acronis have not posted any comment as to how they are progressing getting this resolved.
Acronis ... Any updates for the masses???
We are having these validation and timing issues on two computers with TI 2011 just installed over this weekend, a Vista and a Win 7, both on HP hardware. We had used TI 2009, stopped using it due to an awkward interface, and just installed TI 2011, thinking it would be very smooth and nice. Instead, TI 2011 is a rough ride and a disappointment. I told my wife TI 2011 would be good, and I am now embarrassed. There is still time for us to get refunds, if Acronis doesn't at least speak out soon.
Hello all,
Thank you very much for all your messages and your patience.
We just released a new build where this issue has been resolved. If I may quote the release notes:
"The progress bar works incorrectly (shows incorrect numbers) when validating a backup."
You can also check this sticky thread for additional information.
I would really appreciate if you can get back to me in case you are still having problems with the new build.
Please let me know if you have additional questions.
Thank you.
Thanks for the fix. Progress bar appears to be fine now. Alas I'm hving an issue where validation is telling me my new backups are corrupt, so am working through KB articles to see if I can resolve that before coming back for support.
I have Acronis True Image Home 2011 Build 5519 on my Windows XP Pro SP3 system and I am getting incorrect time remaining numbers during the validation phase of a disk image backup sector by sector. The time remaining shows 4 hours and 8 minutes and has not changed in the past 8 hours. This leads me to believe that the problems with the progress bar / time remaining functions were not resolved with build 5519. I am new user of Acronis software and welcome all explanations or suggestions.
The wild times during validation (years...) seem to me to be eliminated by build 5519 for backups that are started manually. I am not as sure that the problem is solved with scheduled backups that have Validation preset as a configuration. Perhaps separately, the validation times required on disk backups seem to be about 70% or more of the original backup's time required, whereas the validation times on email and files backups are a small fraction of the original backup time required for those functions. I am not clear on whether this means that there is still a backup issue to be fixed for disc backups only.
Am using Ti 2011 build 6597 and am getting this same problem... 16,568 days to complete the validation after going down to "less than a minute". I have checked the drive, and there are no errors under CHKSDSK. This is a consistent problem... If there is a problem and it won't validate, then simply say so (and why) ... but to push out some rediculous number and churn for hours makes no sense.
I solved this problem by returning to the previous build of Acronis. The previous build worked for me as long as I started the manual validation myself, instead of setting up Acronis to automatically do the validation. I also now use native Outlook add-on technology to backup Outlook 2003, not using the Acronis email backup function at all. My system is Windows 7 64-bit. I may try the next Acronis build after the current one, hoping they have finally addresed these issues successfully.
I have the same issue, with the caveat that while the file and email backups validate, eventually, after 10 hours of waiting for the disk image to complete and validate -- over half of which was the validation -- I finally gave up because thanks, I actually need to use my computer at some point.
WinXP Pro x64, TI2011 build 6597 (and 5105 did this too). The file backup is 137 GB, which eventually validates, and the disk image is 172 GB, which does not.
I am running ATIH 2011 Build 6696, and on two different machines where I created an image backup to an external USB drive, I'm seeing this issue. The time estimate for given for the validation remains ridiculously high until it is apparently almost done, at which point it suddenly switches to indicate just a few minutes or seconds left, and it's all of a sudden done. The overall time to complete the validation isn't unreasonable, but the time estimates presented until it's almost done are bizarre and absurd. This seems to be yet another in the seemingly endless list of issues that Acronis cannot or will not fix. The really amazing thing is that every other company that offers similar products CAN make such things work handily.
Validation problem: "Time remaining 1 minute" and after a while the message turns to "Time remaining 3937 days 10 hours 37 minutes". I am using ATI Home 2011 update 1 (build 6696) on a desktop PC and my operating system is W7 Home Premium 64 bit. Any help to get rid of this stupid message and calm down my nerves?
TI 2011 Plus Pack and TI Home 2011 (both Update 1 Build 6696) are rediculously slow at validation on a Vista and an XP machine. Doesn't seem like the problem has been solved.
Bill
Bill,
The validation should be about as long as the time to create all the backups it goes through. When you create a partial backup, that might be quick, but the validation runs from the last full, through the entire recovery chain until the last partial.
I can appreciate that but it didn't take 3+ days to create them. Then this still means the progress bar and the time remaining are off. What happens if I shut down before it finishes the validation?
You are right on both counts: it shouldn't take much longer than creating the backups, and in ATI 2011, the way the progress bar behaves and the time remaining that is shown is often out of whack.
So, no hope fixing the UI issues. We are left with an abnormal validation issues.
Are you validating from a disk or over a network? If from a disk, is this an internal or external disk?
In one case, I'm validating a Vista full+ incremental BU of my C drive to a network drive on my home network. In another case I'm validating the C drive full and incremental backup of my XP SP3 laptop to a USB-connected hard drive. In both instances, validation time is excessive. Do the developers read this forum? Thanks
Some Acronis customer support employees browse this forum, but there is no service level agreement here.
On your laptop, check that the disk policies are set to maximize performance and with write cache enabled.
Over the network, check whether your network utilization is maximized during the validation. If you have 100% utilization for a LAN connection, you are OK. If you have 30 to 50% or higher utilization for a wireless connection, you are also OK.
Try to validation to the USB disk from the recovery CD to compare speeds. If it is much faster on the CD, you have a Windows disk configuration issue. If it is slower, we cannot conclude anything.