Waste of Money and Time
Have been using the 2009 and now the 2010 version on 2 machines (2 paid licenses & 2 paid upgrades).
One computer is running Vista Home Premium and the other Windows 7 Professional. Both computers backup to a NAS device.
Intermittently the backups will fail, email notification of success and or failure are also intermittent. This may happen one or 2 days in a row and then start working again without any interaction or changes on my part. Tech support from Acronis is just about non-extent and you have to rely on the user forums, where there are hundreds of issues posted but few resolutions.
A backup program that is NOT reliable it not much good. After a waste of money and time I have switched to “Bounce Back” and so far very happy.
Which version of the program are you using? It looks very good, esp the ablity to boot fromm the USB drive, Its a pitty it desn't support esata.
Which version of the program are you using? It looks very good, esp the ablity to boot fromm the USB drive, Its a pitty it desn't support esata.
I'm using 2010 build 5055 and it sees my eSata drives (one in an enclosure and one in a dock) both from in Windows and the boot CD.
I have downloaded the scheduler more then once on both computers. Have even tried doing a complete new install, after deleting all traces of orig. program and still get the intermittent errors.
I am willing to try something new but as I said in the orig. post I can not afford to keep wasting time and not being able to trust it (the program) will work from one day to the next.
As promised I reinstalled the program, checked for all updates and installed as needed and downloaded and installed the Windows 32/64 bit: scheduler, as suggested by Ilya Rasovsky.
On Wednesday 02/03 and Thursday 02/04 the program ran fine (backups completed, no errors).
On Friday 02/05 and Saturday 02/06 the backups Failed with the following error: "Scheduler failed to run task & quot;} with GUID '0FA56EF1-0939-48B5-A6EA-7EE447472169'} because of error 1327 (Logon failure: user account restriction. Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy restriction has been enforced."
On Sunday 02/-7 the program ran fine.
NO changes were made to my system or the backup scheduler between Wednesday and Sunday. These are the same problems I have been having.
I gave the program another chance and once again it has let me down. The program has once again been deleted from my system (s) and will not be used again. As I said before a backup program that is not reliable is not much good. I am just sorry I have wasted so much time and money on defective software.
Dear Team,
Acronis 9 (Build #9809) runs normally over a long time. NowI got also the error #1327 . I have tested your hints :" Download Acronis Scheduler, which is a special utility to update the scheduler service:
Windows 32/64 bit: scheduler
Extract the downloaded file and run install.bat. The utility will automatically update the service;
See if the issue is resolved. If it is not, then please proceed with steps 3 and 4:
Reboot the machine;
Recreate the scheduled tasks."
But this does not work.
What a nuisance! I`ve spend many time and i am not amused.
Plase could you help me? My preffered Langage is GERMAN. Thanks Gerhjard
I have exactly same opinion: waste of time and money. I have used ATI Home 2010 on Windows XP Pro SP3 just only about one month but have found it most unreliable backup software I have ever used (they have been many, I was 30 yrs in IT business). Backup software you can't rely on is useless.
ATI Home 2010 file backups failed about once or twice a week, mostly validation is failed with error code 0004000D, which, according to Acronis knowledge base means that I have renamed or removed backup archive outside ATI. But I HAVE NOT ! At this moment validation is not working at all. I have recreated all my backup jobs several times. They worked few days and then problems start again.
I think there is severe bugs in this software. Or, there is some undocumented restrictions how you can create your backups.
I didn't find any real support or documentation to resolve this validation problem (where the hell is the support chat??).
My file backups is stored into external USB -disk drive, which is brand new and chkdsk'ed and working properly. I run incremental backups and every 10 times full backup. Perhaps this caused the problem. Disk backups I have made have worked well so far.
I have better things to do than fight with this kind of software. Really considering to switch some other backup software.
I too went through this problem with the 2008(bought in 07) version and 2009. It worked off and on with the first version I purchased.
As my storage needs grew with time I had to upgrade external drives. Boy was that a mistake! it would never recognize my two brand new Seagate external drives, 500gb and 1.5tb. I would be over at Wilder's forums trying to locate a fix for the problem. Nothing ever worked. I even recommended the program to a friend and the same thing would happen as it would not back-up to the usb ext. drive. I was stumped and gave up!
I reformatted to remove this hideous program and have not looked back since. I came across Windows Home Server as a solution for my back up needs. Not only does it back up ALL my computers on the network, But I'm able to restore them with no problem! It also stores my files I have too and streams my files.
I really wished this company would have improved this product over the 3 years I tried to work with it. I have two copies of the program which do me no good. I can't even give them away free!!
Hello all,
- Create a password for the user account or try to run or schedule the task under a different account that has a password. See also Providing Credentials in Acronis True Image Schedule Task Wizard;
- Make sure the user, under which you trying to run the scheduled task, is a member of the Administrators group:
- Click Start ->Run;
- Type in compmgmt.msc and hit Enter;
- In the Computer Management window click Local Users and Groups -> Users;
- Right-click the user under which you are trying to run the task and select Properties. Click theMember Of tab. The Administrators group should be in the Member of list;
If the user account is not a member of the Administrators group, add the account to the group:
- On the Member Of tab, click Add;
- In the Select Groups window type in Administrators;
- Click Check Names;
- Click OK.
3. In Windows Vista or Windows 7, please enable the built-in Administrator account as described in Microsoft Knowledge Base Article 555910 and schedule the task using that account.
Markku,
Most probably, the archives created by the program are corrupted. Please attach the entire log file of the failed operation to your next post.
- Launch the program;
- Tasks and logs, Log;
- Choose the log entry which contains errors and make right-click on it;
- Select save option and specify the desired location for the log file to save to;
- Attach the log file.
Darrel,
Have you contacted Acronis support? I am unable to see any references in our database.