Weirdness and corrupt image

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Just had a problem that bothered me a bit so I thought I'd mention it to people here to remind everyone to have more than one option available when doing restores.

I verified my image (on a USB drive) was good while in Windows using TI. Then after doing the restore with the boot disk first it didn't find the USB drive, then after starting again found it the second time. Then in the restore process the time remaining seemed way too high, and sure enough it eventually got halfway done and gave the dreaded corrupt image error. This was even though I validated the image just minutes before doing the restore.

so I switched to another backup image and put that back instead, but now I have to figure out if I can copy over the original archive I wanted to install to the internal drive and restore it from there without getting the corruption error again.

Moral of the story, never believe anything until the restore completes, so have more than one option when doing a restore.

Sab, 12/18/2010 - 07:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Doug,

Thank you for finding time to share your experience with us, and report about the issue. I understand your concern, and will be glad to help.

According to the description provided it looks like the issue is caused by the faulty connection to the target backup location. As a workaround I would suggest you to replug your USB drive to another USB port, and check whether it makes any difference. Please also validate the image once again. In case its reported to be corrupted, please follow the instructions listed in this KB article regarding Troubleshooting corrupted archives.

Should the problem reoccur with the valid backup, please gather Recovery log and contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Lun, 12/20/2010 - 17:12
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks for the offer, but after restoring with my second choice image I decided that I would keep that one after all. Therefore, I don't want to restore the one that is being reported as corrupted, so for now I don't have a problem that needs to be solved.

Mar, 12/21/2010 - 05:02