Why wont the boot disk recognise my hard disk?
I have Acronis True Image 10 and recently replaced my HDD. I wanted to restore my backup image but when I boot to the Acronis CD it does not recognize my new hard drive. I have updated to the latest software, I have read the posts and tried burning a CD with Command line parameters type the following: "acpi=off noapic" from a previous post, all with no luck.
How do I get the boot disk to recognize my hard drive? Apparently there is an iso file that works, but not easily available. How can I get this file, or what can I do to make this product work like it should?

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I had the same problem with a TI-10 boot CD not seeing all my drives.
I downloaded and installed the free trial version of TI 2009, created a boot CD with 2009, and it did see the drives, and restores from old TI-10 archives worked fine.
Note: Installing TI-2009 wipes out your TI-10 install.
Fungus
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I've tried it with the emergency restore CD from TI11, that doesn't work either. The boot CD's will not recognize your SATA hard drives at all. Your only hope is to load an OS on the new drive, install TI10, then install your files from backup.
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Hello PetrolPete,
Thank you for using Acronis Products
I have sent you ISO image of Acronis bootable disc via PM which will solve the issue. Let us know the results.
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I have DD 10 build 2239, and downloaded the boot disk off the website. The bootdisk does not recognize my drive. I have a Gigabyte EP45-UD3P motherboard, with an Intel ICH10R SATA controller in AHCI mode.
Can you please help?
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I was running the old version of 2010 and have just updated the latest version 13.0.6029 without solving the problem. This is a new computer running windows7.
Backup, Try and decide etc etc all work fine BUT In Clone, my two hard drives and the external USB hard drive all show. I select "C" drive as a source without a problem but am not allowed to select the external drive as destination, Whenever I try, it highlights the second hard drive holding my data.
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