win8.1 backup image file size are very Large ! (MS surface pro 3)

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Dear All,

Good day
I used True image 2015 to back up those 2 PC:

1) desktop with Windows7 >>> the file size is normal , around 10GB. (device : 80 GB SSD)
2)MS surface pro 3 with windows 8.1( new notebook) >>> the file size is very large , around 110GB. (device : 128 GB SSD)

*use the rescue media to boot or using the windows version is same problem.

I check the all setting , but still can't find the problem ?!
Any one can help me ?

Thanks

Dom, 12/21/2014 - 03:12
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Hi Chien,

thank you for your posting!

The most probable cause of such behavior is usage of Bitlocker encryption. Please take a look at this article for more information.

Thank you.

Ven, 01/09/2015 - 14:57
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Anna

when can we expect a solution for this? It did work fine with TM2013/2014.

thanks
Andre

Ven, 01/09/2015 - 16:43
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This has just happened to me. The Acronis tib file for my Win 8.1 Surface 3 is 230gb in size, whereas the disk itself contains only 76gb of data (on visible disks at any rate).

A software product I need to be able to trust completely has caused me anxiety - and not for the first time sadly. Will Acronis 2015 work if I need to recover my Surface laptop? I hope so.

Steve

Mer, 04/29/2015 - 17:41
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Dear Steve,

Good day.
my problem is solved.
you can update your windows (window update in control panel)
it seems to update the firmware....

and the Acronis 2015 is working like normal.

good luck

Gio, 04/30/2015 - 01:19