Is a product update free?
I am a registered user of True Image 2016. Every time I boot I get the message "there is a new version of True Image 2016 available". Does anyone know if this update is free?


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Hi, and thank you for your reply.
My version is 19.0.0.6571.
I searched high and low for the webpage for which you gave a link in your reply, where it says updates are free, but couldn't find anything.
Many thanks for your help. I will install the update.
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You're welcome. I just realized I posted the link to the Mac version - the Windows one is here (if you didn't find it already from the main page also linked above)
Acronis True Image 2016 for PC (Build # 6581, English, 479.7 MB)2016-10-27Release notes
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Thank you for sharing this information. I had the similar doubts about about the updates. Now everything is clear. How often do you prepare updates?
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I'm just a forum volunteer in the forum (all of us with MVP badges are).
Acronis releases the updates as needed. However, typically, there is a major release (new version like 2015, 2016, 2017) once each year around early fall which is a paid upgrade if you want it. There has typically been a quarterly update to address bug fixes and things like that in each major version. In between, you might get a hotfix as a separate KB article for specific items, but only the quarterly updates are identified via the app as an available update.
Although Acronis now offers 2 years support for each version (1 year beyond the next version release), most of the application updates for an older version stop when the new major version is released - so basically, you get updates for about a year. I think 2016 6581 was the only update I've seen them release for an older version, once a new version (2017) had already come out. I doubt we'll see any more for 2016 though.
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