The operation was interrupted due to a problem with network connection to the required file

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 12

What does this error mean? I have a 20Mbps connection and cannot backup to the cloud because the backup appears to stall.

The operation was interrupted due to a problem with network connection to the required file. Time trying to connect to the location: 30 seconds.
Additional info:
--------------------
Error code: 222
Module: 152
LineInfo: c6acf8f877885691
Fields: $module : disk_bundle_vs
Message: The operation was interrupted due to a problem with network connection to the required file. Time trying to connect to the location: 30 seconds.
--------------------
Error code: 402
Module: 152
LineInfo: fbcf2eeb5a035178
Fields: $module : disk_bundle_vs
Message: Request timeout.
--------------------

Fri, 07/06/2012 - 21:22
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

I have the same problem here.

When this happens, normally I can't access my backups under my personal vault either, which I guess that could mean that the agent has lost connection with your online storage servers.

This problem has happened to me several times and sometimes it is corrected in a few minutes but other times, the connection is lost for hours so the backup can't proceed.

Please advise why is this happening and how can this be solved

Thanks

Sun, 08/19/2012 - 22:51
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

I'm having the same issue.

I'm evaluating the product and so far I'm not impressed.

After my initial full backup during which I had to manually intervene four times I've not been able to get a differential backup in three attempts.

It seems like the backup vault can't be accessed by the backup process but I can still see it and interact with it in the vaults menu.

Any advice would be appreciated.

Thanks

Tue, 08/21/2012 - 13:59
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello Everyone,

Thank you for posting and we apologize that you experienced this issue.

I would recommend contacting our Support team with this report so that we can resolve it.

Please let me know if you have additional questions.

Thank you.

Wed, 08/22/2012 - 16:28
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