True Image 2013 won't load and won't reinstall
Got error message after today's backup. Then True Image would not open. Tried to reinstall/repair and got error message to close TI and retry. Retried a few times but no luck.
Thanks in advance for assistance.
Steve Dresner
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In addition to Tuttles advice, check in Task Manager and see if you have more than one instance of True Image running.
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Thanks.
Acronis is running OK now, but every day I get the error message "Failed to open backup I:\0Back\My_partitions2_full_b46_s1_v1_v1.tib It may be corrupted or inconsistent," which gives the options: Retry, Knowledge Base, and Cancel. "Retry" just brings the error message back. This message appears after the backup has finished. When I open True Image, it shows that it's consolidating the backup, which takes forever.
Also, I limit the number of backups to 3. Today, for example, TI says I have 5. But there are only 3 on the disk, which may or may not be valid.
Any assistance will be greatly appreciated. Long-time Acronis user frustrated again.
Steve
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Sounds like the database has become confused. Delete the task, make a new one and point it to your existing full, or alternatively delete the complete archive (from within True Image) and start again.
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Many thanks, Colin.
I now remember that I had to do this once or twice before.
Steve
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