Failed to read the snapshot. (0x10C45A)

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 2
Comments: 8

Registered user here, Acronis True Image Home 2012, Update 2 (build 7119)

I get the following error info when attempting to complete a backup from an Intel SSD ("INTEL SSDSA2CW080G3 ATA Device" according to Device Manager in Windows 7) to an external USB hard drive.

Operation with partition '3-0' was terminated.
Details:
Read error (0x70003)
Tag = 0xDF81DA2C74EC501E
Failed to read the snapshot. (0x10C45A)
Tag = 0x14181C22EF45AD5B
Unknown status. (0x9)
code = 57)
Tag = 0x2AACB7B2AB852AC
The parameter is incorrect (0xFFF0)
code = 80070057)
Tag = 0xBD28FDBD64EDB8BC

However, Windows Backup seems to work fine; I was at least able to complete a backup with it.

Tried disabling the "Volume Shadow Copy" service to no avail. Anyone have any suggestions?

Fri, 11/30/2012 - 01:01
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 8
Comments: 1344

Hi Alan,
Your error is somewhat non descript and can have more than one cause. You usually start by looking at the disk. Barring a problem with the drives partition(s), formatting or a physical defect, the failure to read snapshot errors are usually associate with the software's ability to read the disk at a sector level.

What's normally recommended:
-Run a chkdsk /r on all partitions
-Delete windows TEMP files
-Perform a REPAIR install of ATI and/or Uninstall ATI (use clean tool - Follow all instructions) then perform fresh install (current build).
-If a physical defect exists such as a bad block, reallocation/repair can be attempted. This is not easy to do on an SSD since this involves performing a Secure Erase... which is data destructive.
-Sometimes rebooting resolves this behavior as well.

If all else fails, you can use the Acronis Report Tool to capture system info and open a case with support.

Fri, 11/30/2012 - 05:22
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 8

Hi shadowsports and thanks for responding.

I deleted all temp files with CCleaner, then ran chkdsk /r on the SSD I'm trying to back up and it came back clean. Also uninstalled Acronis, rebooted, then reinstalled Acronis and rebooted again, still getting the same error.

I think I'll try opening a case with support as you suggest unless anyone has any other advice.

Sat, 12/01/2012 - 00:37
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
Posts: 172
Comments: 11125

Proceed with the support case but in the meantime boot from the Recovery CD and to a full disk option backups of the SSD from the CD. Be sure and include the validate option as part of the backup.

Sat, 12/01/2012 - 01:25
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 3
Comments: 32

I have recently received this error after installing a new HDD. My disk has a system partition, a primary partition (C:) and a two logical partitions (F: and E:). The backup works perfectly for D and E but fails with these errors on C:

Operation with partition “2-0”; was terminated.

Details:
Read error (0x70003);
Tag = 0x2CBDD167CBCA94F3;
Snapshot read failed. (0x10C45A);
Tag = 0x14181C22EF45AD30;
Not enough storage is available to process this command (0xFFF0)
Tag = 0xBD28FDBD64EDB8B9
The parameter is incorrect (0xFFF0); code = 80070057;
Tag = 0xBD28FDBD64EDB8B9

I have run CCLeaner, cleaned out the TEMP folder and done chkdsk C:/f The not "enough storage" is different. The partition is 150 GB and about 60% is used. The OS is Win7. The full drive is 1 TB.

Thoughts appreciated. Thanks.

Rick

Fri, 01/03/2014 - 22:35
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 8

Rick, have you ever installed a RAM disk on your system? It turned out in my case that since I'd installed and subsequently removed a RAM drive on my system, Acronis kept complaining because it couldn't find that disk on my system any longer. To work around this, I just re-added the RAM disk and now backups complete successfully.

Fri, 01/03/2014 - 22:59
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 3
Comments: 32

Thanks for getting back Alan. No RAM disk here. However, I think I have resolved the problem.

I re-ran CCLeaner a second time and in addition I used the Registry scanner as well. The Reg scanner "FIXED" issues and I tried a new backup of my C drive.

I successfully backed-up C: to a local HDD. Bitten by my new success I tried a back-up to my network drive. That too was successful so I think I'm back in business.

Thanks again for the prompt reply on this old thread.

Rick

Fri, 01/03/2014 - 23:49