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Cannot turn off windows integration

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Hello,

ATIH 2012, U2 B7119. I cannot turn off windows integration. I tried it within the program and within control panel backup dialog window. The setting just does not get applied. Next time I open the dialog everything stays the same (i.e. within a program - box is always checked).

I did closed & reopen CP window, I did performed those action with CP window closed.

Please help, thanks!

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Hello dovbushenko,

thank you for your question!

Grover, thank you for helping!

As far as I understand you cannot disable Windows integration in Acronis True Image 2012. There was one known issue in this version that was specific to Windows 7 environment.

If you are working in this operating system, please follow the instruction in the following article to get the issue resolved.

Thank you.

Thank you Anna! Indeed I am running Win 7 x64 Pro. I followed the steps and merged info into my registery. Rebooted, ATI is still in CP and no sign of windows backup. Any ideas?

Hello dovbushenko,

if the solution in the article doesn't work for you, please download under your account the latest build of Acronis True Image Home 2012 7133 and install it.

After that please again disable Windows integration inside the program and check if the issue gets resolved.

Thank you.

Hi Anna,

I did that. Uninstall, reboot, install. Now, I am on most current build, still the issue persists.

Please help.

Hello dovbushenko,

please export the following registry key

HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}\Instance\InitPropertyBag

and send the resulting file to me via PM.

Thank you in advance!

Hello dovbushenko,

thank you for your message with registry key.

I sent you a message with further instructions.

Thank you!