Cannot turn off windows integration
Hello,
ATIH 2012, U2 B7119. I cannot turn off windows integration. I tried it within the program and within control panel backup dialog window. The setting just does not get applied. Next time I open the dialog everything stays the same (i.e. within a program - box is always checked).
I did closed & reopen CP window, I did performed those action with CP window closed.
Please help, thanks!
- Accedi per poter commentare
Thank you for your reply. I know how to disable integration, the problem it does not work!
- Accedi per poter commentare
BUMP, any ideas? It is clearly a bug in the program.
- Accedi per poter commentare
Hello dovbushenko,
thank you for your question!
Grover, thank you for helping!
As far as I understand you cannot disable Windows integration in Acronis True Image 2012. There was one known issue in this version that was specific to Windows 7 environment.
If you are working in this operating system, please follow the instruction in the following article to get the issue resolved.
Thank you.
- Accedi per poter commentare
Thank you Anna! Indeed I am running Win 7 x64 Pro. I followed the steps and merged info into my registery. Rebooted, ATI is still in CP and no sign of windows backup. Any ideas?
- Accedi per poter commentare
Hello dovbushenko,
if the solution in the article doesn't work for you, please download under your account the latest build of Acronis True Image Home 2012 7133 and install it.
After that please again disable Windows integration inside the program and check if the issue gets resolved.
Thank you.
- Accedi per poter commentare
Hi Anna,
I did that. Uninstall, reboot, install. Now, I am on most current build, still the issue persists.
Please help.
- Accedi per poter commentare
Hello dovbushenko,
please export the following registry key
HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}\Instance\InitPropertyBag
and send the resulting file to me via PM.
Thank you in advance!
- Accedi per poter commentare
Hello dovbushenko,
thank you for your message with registry key.
I sent you a message with further instructions.
Thank you!
- Accedi per poter commentare