Outlook.pst erased after backup

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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First, sorry for my bad English...

Every week, my computer makes a backup programmed on Friday evening.
Every Monday, when I go back to work, my Outlook.pst has disapeared and I have to copy/paste it from the last backup. If I abort the backup, pst file stay, it's OK
I'm fed up with that...So if anybody can help me... Thank you

P.S : OS Windows XP and Office 2007

Tue, 11/03/2009 - 10:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I am having the same issue. My Outlook pst file is completely erased and the ironic parts is... I am only backing up files in My Documents. What is going on? First time I started doubting myself maybe I making a mistake. I even paid for Technical Support which was a total disaster. I was told that Acronis True Image has no effect on the Outlook data file when backing up My Documents. Well, figure that! The second night I ran an incremental backup again it happened again. What a joke. Has anybody an idea where this file went? Can it be recovered? HELP.... This is serious stuff. Seriously, I am going to ask for my money back.

Thu, 11/05/2009 - 06:14
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I backup my outlook pst files every day to my Nas box, I have never had any files disapear I am running ABR10 Advanced Workstation on XP Pro.
Very strange
Stephen

Thu, 11/05/2009 - 16:38
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I've made backups of My Documents, which my .pst file just happens to sit in also, without any issues. Just out of curiosity, have you tried renaming the file when you run the backup? Perhaps just the file extension and see if it leaves it alone.

Thu, 11/05/2009 - 16:43
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello,

I am familiar with the issue you are experiencing and will do everything possible from my side to provide you with the clear explanation. 

Fastfouine and Marc,

I assume that you are using Acronis True Image Home 2009. The old builds (including #9646) of the program deleted the .pst files if the backup of the entire partition/hard drive failed or was interrupted. The issue has been fixed in the latest build of the program starting from the build #9709. You can check the build number navigating mouse cursor to upper line of the program then press ALT + left mouse button -> Help -> About.

That's why I suggest you to update the program to the latest build (# 9809), the issue should be resolved. You can learn more on how to download the latest build in this article. 

Please let us know the results, we should be sure that the program runs flawless for you.

Please let me know if the provided information is not clear or if you have any other question. 

Thank you.

Fri, 12/04/2009 - 10:07
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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I've had the same problem (including also having my Picasa database deleted).

Yep - old build version. Given you had my email address I would have liked an email saying what a massive problem existed.

And now my Outlook file is deleted, is there any way of getting it back? I clearly can't rely on my backup!

Mon, 12/07/2009 - 12:14
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
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Comments: 2991

 Hello Sean,

Thank you for posting your question, I will be happy to help. Please accept our apologies for the delay with the response.
If you have a backup file created with a previous backup operation (the .pst file could be deleted by a failed or by a canceled operation only), you can exclude (use Explore or mount options available in Acronis True Image) or restore the .pst file from the backup image and place the file to the directory where it was located previously.
The default paths for the .pst files are the following:

Windows  98/ME: C:\Windows\Local Settings\Application Data

Windows XP/2000: C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook

Windows Vista/7    C:\users\Username\appdata
 
If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.
 
Thank you.
Wed, 02/10/2010 - 13:01
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.