planed task fails (Acronis Recovery for Exchange)

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 4

Hello, we are running acronis recovery for Exchange Version 1 (build 220) on windows 2003 server with exchange 2003. We want to backup our information store and mailbox store. the planed task which should save hourly our mails fails. Can somebody help please, thanks. Our screenshots an saved logfile are in german, hope thats ok. Otherwise I will translate... Backup-Task Backup Mailbox Store auf Computer enterprise2.schreiber.me mit Fehlern abgeschlossen.Mitgliederaufruf fehlgeschlagen, Erstellen eines Backups (inkrementell) der Speichergruppe 'First Storage Group' fehlgeschlagen (Datenbank(en) 'Mailbox Store (ENTERPRISE2)'; Microsoft Exchange Server 'ENTERPRISE2')., Datenbank 'Mailbox Store (ENTERPRISE2)' Brick-Level Backup fehlgeschlagen. Roland

Attachment Size
1.jpg 300.38 KB
2.jpg 215.86 KB
3.jpg 319.72 KB
Wed, 02/24/2010 - 10:27
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 4
Comments: 942

Hello Roland,

I understand the question and will do everything possible from my side to solve the issue.

According to the log file you receive “unknown MAPI error”. The source of the issue can be Microsoft Messaging API and Collaboration Data Objects 1.2.1 are not installed. Install Microsoft Messaging API and Collaboration Data Objects 1.2.1 on the machine with Microsoft Exchange Server.

Let me know if you need further assistance.

Thank you.

Sat, 02/27/2010 - 11:25
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 4

Hello Dmitry,

thank you for your answer.
Microsoft Download Page says, it will not install any Exchange Server 2003
Does that mean I can not install this package ?
We are running exchange server 2003
The Microsoft Statement is a bit confusing.

Roland

Tue, 04/06/2010 - 09:37
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Dear Ronald!

Thank you for your kind comment and for keepin us posted, we really appreciate that!

I would like to apologise for the inconvenience you have faced with the software, and will be glad to assist you in resolving it.

Since it refuses to install, it means that most possible the issue was caused by some glitch in the rights, drivers or product configuration. I would appreciate if you could kindly allow us to check this and provide with the following information: 

  1. Exact sequence of steps performed before you faced the problem
  2. Version of MAPI
  3. Acronis Info from the machine in question
  4. Acronis Recovery for Exchange logs

Please kindly submit a support request with the gathered info attached, and let me know case number  - I'd like to make sure it is handled in a proper way.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Tue, 04/06/2010 - 17:10
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 4

Hi,

I just submitted a support request.
As soon as I have my case number I will let you know.

(guess they send the case number by my registrated mail)

Kind regards,

Roland

Sat, 04/10/2010 - 08:31
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 4

Hi,

have my case number now
[Case 00640815] Task failed, exchange backup [ ref:00D3Zcb.50058ckwc:ref ]

Kind regards,
Roland

Sat, 04/10/2010 - 09:28
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Dear Ronald!

Thank you for your kind comment and cooperation, I really appreciate that!

I have found your case, thank you for specifying it's number.
I can see that somehow there requested information is missing. I assume that it was somehow blocked by our system - please, accept our apologies for this inconvenience. I have resent you the instructions regarding what exact information we will need for successful investigation, and will be looking forward for you reply.

Thank you once again for cooperation. Be sure I will keep tracking the case and make sure it is taken care of.

Thank you!

Sat, 04/10/2010 - 22:04