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file meta_info.lck

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Hello Juca,

yes, you can safely delete this file. It is a lock file which is used to indicate that vault is accessed by Acronis agent. Usually such files are deleted as soon as operation completes.

If .lck file reports that it cannot be deleted please make sure that there are no running backups, validations etc.

Thank you.

Anna.Trifonova wrote:

Hello Juca,

yes, you can safely delete this file. It is a lock file which is used to indicate that vault is accessed by Acronis agent. Usually such files are deleted as soon as operation completes.

If .lck file reports that it cannot be deleted please make sure that there are no running backups, validations etc.

Thank you.

Anna.Trifonova wrote:

Hello Juca,

yes, you can safely delete this file. It is a lock file which is used to indicate that vault is accessed by Acronis agent. Usually such files are deleted as soon as operation completes.

If .lck file reports that it cannot be deleted please make sure that there are no running backups, validations etc.

Thank you.

The meta_info.lck file is created every time I load Acronis. additionally, other .lck files are created whenever I do a full system backup and they are not deleted as well. Is there a fix for this?

Hello ricklevine,

thank you for your posting!

Could you please clarify which vault you have and where it is located so that we could provide you with a comprehensive answer?

Thank you.

Anna Trifonova wrote:

Hello Juca,

yes, you can safely delete this file. It is a lock file which is used to indicate that vault is accessed by Acronis agent. Usually such files are deleted as soon as operation completes.

If .lck file reports that it cannot be deleted please make sure that there are no running backups, validations etc.

Thank you.

Thank you Anna,

I deleted the file meta_info.lck but the Recovery Backup not working now..!!

Hi Juca,
do you receive any error message?
When exactly the program appeared for the first time?
Thank you,

Anna Trifonova wrote:

Hi Juca,
do you receive any error message?
When exactly the program appeared for the first time?
Thank you,

Hi

Anna

The program Backup & Recovery not found the .tib file.

Hi Juca,
why do you think that the problem is related to removing .lck?
When you deleted .lck file?
When the problem appeared for the first time?
Thank you,

Anna Trifonova wrote:

Hi Juca,
why do you think that the problem is related to removing .lck?
When you deleted .lck file?
When the problem appeared for the first time?
Thank you,

Hi Anna,

Because it happened after deleting the file .lck.

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Hello Juca,

Could you please attach a screenshot of the whole error message you receive during recovery or copy the full text of the error message.

Thank you,