Acronis 2015 is frequently non-responsive and crashing
Hi K. Main,
build 6525 is the newest at the moment.
If you are still experiencing any technical issues, please contact our support team for assistance.
Thank you.
Or pick the less stressful and workable option - remove 2015 and reinstall 2014 version and get a refund for the 2015 ... you know it makes sense.
I did this, and backups now work with confidence.
Perhaps version 2016 is worth waiting for, they may have sorted themselves out by then... just seems like an absolute mess this 2015 version.
Firstly a little about me, I worked in the computer industry for 3o+ years, many of them in a technical capacity. I consider myself a reasonably experienced and competent PC user.
I'm using the latest build of Acronis True Image Home 2015 (3 PC version) which I purchased in October/14 and installed onto my Dell Desktop (Windows 7 Home Premium). I've done a couple of backups on my desktop but had never tested the recovery, nor had I installed the program on the other two PCs.
So today I installed a copy onto my wife's notebook (a Dell with Windows XP service Pack 3) and onto my own Dell Notebook (Windows 7 Home Premium) the goal being to do full backup of each and then to test recovery on all three systems. I also created a rescue disk for each PC assuming that there would be config specific info required for each. Each of these PCs have their own dedicated external backup drives.
Well lots of time and effort expended but not much went well at all:-
Scenario 1) My Dell Notebook (Win7) :- backup completed, and recovery looked like it was going to work but when I went to validate the backup True Image stopped working and an error window popped up telling me to close the program, underneath was another window; Report a Problem... real dumb this is as to continue one has to close the program which also closes the Report a Problem window as well.
Restarting Acronis again brings up the same two windows! So now I am going through a repair, what a pain.
I've just completed the Repair process and after it was completed I started True Image and the program went straight to the two error windows outlined above. So repair didn't work. I'll now try to uninstall and do a new install.
Scenario 2) My Dell Desktop (Win7):- I went to test the rescue disk, on boot the Acronis Loader started then I was able to select True Image then this was followed by a blank screen. After waiting 15 minutes I did a clean boot and went through the process again and got the same results.
Scenario 3) My Wife's Dell Notebook (XP):- Backup completed, rescue looks like it will work and I have just been able to validate the backup file. This installation looks to be sound.
In summary the Windows XP installation looks like its good. The other two PCs (both Win 7) have different problems and progressing further with them will be painful. My wife has suggested that I dump the lot and buy another backup program which I'll probably do. My biggest regret is that I didn't do all of this in the 30 day refund period and got my AUS $90 back.
This product has been poorly tested and looks to have many bugs. I and other users shouldn't have to waste our valuable time doing the product testing. I'll make sure that all of my tech friends know of my feelings about this company and its products.
Downunda,
Which build of 2015 are you using and what model Dells do you have?
On the Dell machines what AV/firewall software is running?
Are the video drivers up to date?
When you installed did you install as a single user or for all users?
Do you log on to your Windows 7 desktops or use auto logon?
Have you tried installing with the AV software temporarily disabled?
With the recovery media, have you tried the vga=ask parameter on the PC with the blank screen? Pressing F8 or CRTL+F8 as Linux boots should get you a command prompt with the word QUIET....
With scenario 1, do you have either InCD or Drag2Disk installed and running? is there a Dell imaging utility running in the background?
Are you imaging to an internal drive or external, and what type of IO do they use? Do you have any external USB hubs powered or otherwise attached to the Dells?
Thanks Colin, I'll get back to you.
After using Acronis True Image Home for many years, I have recently uninstalled the 2015 version and I will not be using the product again. The 2015 "upgrade" was unstable, unreliable, caused BSOD's and in general made my life a little more hellish, so I'm done with the product. It's a shame really, as I truly enjoyed using the previous versions and depended upon TIH for years and was never disappointed. I'm wondering if an entirely new team of developers worked on the 2015 version and never looked at the previous version because the product looks and acts completely different, and that's not a good thing, in this case...
My TIH 2015 has been working okay since I last posted here. I've been doing alternating incremental backups to my two LAN-connected Drobos. But - last month I started getting validation errors again. When both my backups stopped validating I thought about putting TIH 2014 back on, but instead I bought Acronis Backup for PC 11.5. More money spent, and it takes more thought, but I'm keeping my fingers crossed that it won't fail me. Maybe something has happened in my network that's causing the validation problems and TIH is innocent, but I just don't have total faith in it.
Actually, I bought a second TIH 2015 license and installed it on my Surface Pro 2. I don't back that up frequently, but so far that instance hasn't failed me.
approx. a year ago I switched from Acronis 2014 to 2015 - after some time wasted to get it working (Dell XPS with windows 8.1) I switched back to the 2014 version. It worked so far, occasionally the odd '...operation in progress ...' screen happened when shutting down, sometimes issues with email backups, but overall it seems the 2014 version did the job. Saying this, I never needed to do a full recovery, only a few file recoveries.
A few days ago I upgraded 4 laptops from windows 8.1 to windows 10...a very pleasant experience, only one laptop showed some issues with the store not launching, however I found a solution on the internet that sorted it. Inspired by this upgrading experience I thought I give also other software I use some 'TLC'.
Did some clean up, checked whether there is a new version for Acronis that's compatible with windows 10, and yes, it states on the Acronis product page that it is. Now I believed that more than 1 year should be enough to sort out the birth issues with the 2015 version, however, disaster strikes again: black screens, responding is very bad, editing setups for backups not possible. This is a new laptop (Lenovo Thinkpad Yoga, now with windows 10, 8GB, i7...), not the old Dell so I can't blame some incompatible Dell software / configurations for this.
I ask myself the following questions:
1) how did Acronis 2015 got such a good rating in reviews, e.g. 'topten' reviews?
2) is this a new business model from Acronis to save money on development / fixing things but selling software based on a previous good reputation knowing that these new versions are full of issues and give a few buyers the money back if they ask for?...I assume a lot of buyers will just give up without asking to get the money back, so this business model will still gain revenue.
3) how could I do the same mistake twice?
4) would it be another mistake to try to solve the issues (the buy includes 30 days support!) with Acronis or should I just accept that it is not working for me?
5) what are the alternatives? ...I tried Novabackup, Paragon...but wasn't totally convinced ...back to the 2014 version?...how serious are the Acronis attempts to fix issues during this 30 days period?...helpful?...or waste of time?
I like you WML suffered the woes and frustrations of 2015 and finally gave it a miss, got a full refund and reverted back to the trusty 2014 version.
Acronis have gone way down in my estimation, the 2015 offering was a complete shambles of a very poor software offering, and when you want to have the confidence of knowing your Backup software was trusty and a working piece of work, the 2015 gave me the complete opposite feelings.
They have since sent a trial 2016 version which to me looks the same wishy washy screen layout, it may work better, but I'll let others sort that one out, I still have the bad memories of 2015 fresh in my mind.
I tried a few other packages - so far Macruim and Aomei free versions seem to work for me, but as I said Acronis 2014 is still my main backup softwar, admittedly on Windows 7 64 bit - I 'm still waiting for my Windows 10 upgrade on this PC.
...hm, I looked for this 2016 beta version .... I thought it can't be worse than the current 2015 version and hoping that at least they start to sort out all the issues with a new version I bit the bullet and downloaded it ...
Did I say it can't get worse?.... the only message I get now when hitting the Acronis button is: "Cannot create database" ... that's it .... that's the 2016 beta version ...one pop-up window saying "Cannot create database"... no other option ...
with the registration of the 2016 beta version I also got the email from Acronis encouraging me to submit a feedback ... well, I tried to follow the link "Submit Feedback" in this email just to land on a page that says ...." Access denied ...You are not authorized to access this page "....
is this all a HOAX? ...is there any evidence that one of the versions that were released after the 2014 version is working as it should?
with the registration of the 2016 beta version I also got the email from Acronis encouraging me to submit a feedback ... well, I tried to follow the link "Submit Feedback" in this email just to land on a page that says ...." Access denied ...You are not authorized to access this page "....
is this all a HOAX? ...is there any evidence that one of the versions that were released after the 2014 version is working as it should?
...next chapter: I tried to use the '30 days Online Chat Support" that comes with the upgraded to the Acronis 2015 version; after filling out all the forms (had to enter windows 8.1 as they don't give you an option for windows 10! and without a pick they don't accept the form) I got the message (surprise surprise):
..."We are sorry to keep you waiting; all our agents are now busy. Please wait shortly or submit your request by e-mail." ...
I will wait ....
...next chapter: I tried to use the '30 days Online Chat Support" that comes with the upgraded to the Acronis 2015 version; after filling out all the forms (had to enter windows 8.1 as they don't give you an option for windows 10! and without a pick they don't accept the form) I got the message (surprise surprise):
..."We are sorry to keep you waiting; all our agents are now busy. Please wait shortly or submit your request by e-mail." ...
I will wait ....
I last posted on the 9th April 2015 that I'd given up and bought Acronis Backup for PC 11.5. Definitely more hands-on to set up your backups, but it hasn't failed me. I'm doing incremental backups of my entire 2TB C: drive which has 600GB free-space. The backup and validation are taking 20 hours. No idea why it takes so long to my LAN-connected Drobo 5N. TIH used to fail on the lengthy validation.
live chat worked at the end - but no help for 2016 version . ... I'm done with Acronis and asked for a refund, and no, I won't repeat this mistake (believing they will sort out the issues of new versions with time) a third time... Acronis was a good and helpful product in the past - this includes the 2014 version, but as this version won't get any updates anymore it will be (or already is?) outdated very soon so I won't install it again...
For my work (no, I'm not earning my money as a beta tester) I need a recovery / backup tool that works and is reliable and allows me to rectify any potential disaster with my laptop in a short time, unfortunately Acronis doesn't tick this box anymore...
I have to agree. The 2015 version is terrible in so many ways.
The GUI is a HUGE turn in the wrong direction. :(
I have not been able to do a single "good" backup.
I'm now back on 2014 which works great - also on Windows 10.
:(
I wish someone from Acronis would read our comments and follow them up by perhaps contacting us and also by looking at the suggestions we have made eg looking at a better way to backup outlook emails so we don't have to restore all emails to find one particular email .
Acronis have a major problem when they produce a new version every year
Now they are advertising the 2014 version to sell at a cheaper rate
I wish someone from Acronis would read our comments and follow them up by perhaps contacting us and also by looking at the suggestions we have made eg looking at a better way to backup outlook emails so we don't have to restore all emails to find one particular email .
Acronis have a major problem when they produce a new version every year
Now they are advertising the 2014 version to sell at a cheaper rate
wrt email backups: since I'm using MS Office 365 subscription I'm not too worried about this anymore as I can use any PC for urgent emailing as long as there is an internet connection; all the office software like outlook, excel word etc.... is available online. However I use also CAD programs and other software hence a hard disc crash would still cause a lot of headache ....
wrt Acronis 2014: this was last updated 2014?...it worked on my Lenovo with windows 10 (had problems with my Western Digital My Cloud Mirror so), however how can an outdated software perform better for a new OS than a new software that is written for the new OS?...and how long will it work from now on? ....hence my decision not installing it again. I'm testing now NovaBackup ... doesn't look so fancy, but so far everything works...
I have been reading about NovaBackup and this looks a great program - does anyone have any comments are Acronis is failing
I have been reading about NovaBackup and this looks a great program - does anyone have any comments are Acronis is failing
today i tested TI 2015 latest build and the system freezes after 10 minutes. no network connection, explorer freezes, TI 2015 is acronis its windows 8, a total disaster !!!! i am going now to other alternatives who REALLY support windows 10 ! BYE BYE acronis, it has been a nice time with you, but if you don´t care about what people are saying here, you will have to learn by making less money ! some companies only have to learn the hard way....
My Surface 3 and TI 2015 with latest build 6613 freezes with Windows 10 too. Before with Windows 8.1 and build before 6613 it worked. Acronis offers me support for 20 Euro because I have bought the programm 6 weeks before Windows 10 came out and free support is only for 4 weeks. That means I have to pay extra money for a bad product.
btw... i already tested novabackup... forget it ! EaseUS seems to be a good alternative, and its free ! but still testing....
So far 2015 works on my Windws10 RTM ALTHOUGH I did get 1 crash requiring a reinstall. If you cannot use it I would use Macronium Relect or Easeus. Both worked. The W10 built in image works and is far faster than any of the others. Not as many choices but it will save you,
i tested Easeus now, the image worked, its browsable. incremental backups are supported, too... i am nothing missing... i did not tested the restore or the boot-rescue-media, but i am pretty sure, they will work... so acronis overslept win10 and even if TI 2015 would work, the GUI is terrible. its a horrorable try to fit into the ugly win8 world... so my decision is clear now...
I can say I was a big fan of Acronis with their earlier versions. I believe 2015 was a big letdown. Maybe this was a totally different design team. Maybe they made the same mistake that Microsoft made with Windows 8 by not listening to their customers. When they first released 2015 I was getting the “Black Screen of Death” (my words not theirs). They have finally fixed that issue.
Lately I have had another issue come up. I recently upgraded my Windows 8.1 PC to Windows 10. I had a few minor problems. Before doing the upgrade I had Acronis make a full backup. The other day I thought maybe I should uninstall 10 and go back to 8.1. Pretty long story here so I will not bore you. I decided to boot with my Acronis CD and do a reload. It did not work!!!!! The program on the disc gets an error during boot. Works fine on another PC. OK, it has something to do with my hardware (it is an HP PC). I decided to make the WinPE restore disc. WOW, what a nightmare that is. However, it did boot after all that. Now, here is the problem. I keep my backups on a file server. Normally not a problem. The WinPE disc does not see any network devices. It would only see local (or USB) hard drives. That is just great.
I have looked at many other backup packages. After reading all the different reviews it appears they all have some sort of issue. No one program is going to be 100%. For now I will stick with Acronis. It is not costing me any more money to stay with it.
....so here my backup / disaster strategy I settled on:
for data:
I synchronize my data files with GoodSync to various storage devices; reason for GoodSync is that this is the only software I found that includes my windows phone as a storage devise and allows me to sync the data to a 128 GB micro SD card in the phone (Lumia 830) - works great!
wrt emails:
for data files see above;
for exchange accounts: as these are also on my phone and/or accessible via any PC with internet connection (Office 365 subscription) I'm not anymore too concerned about these;
wrt SSD with the OS (windows 10): Here I replace Acronis with NovaBackup (Version 17.1 Build 804 - windows 10 compatible); it works for me on my Lenovo Thinkpad Yoga; the interface is a little bit 'average', but all features so far worked pretty snappy - the software seems to be very responsive. Wrt boot disc / drive creation: only accepts CDs/DVDs (ha, ha....) and thumb drives, but no SD cards (not a big issue). Wrt image creation: It is pretty fast creating a image to a 256 SD (PNY from Amazon) card (the Lenovo has a SD card port). As it splits the file in file sizes < 5 GB it should also work with OneDrive ?....(oneDrive is limited to 10 GB file sizes...) but I didn't test this as downloading 60 GB data while travelling via my phone isn't the best option.
wrt Acronis: I think I used their software for over 10 years, and it saved me a few times. I guess that's the reason why I really tried to stick with it. But the only version that works partly, 2014 will be outdated soon and the newer versions just don't work respectively are no way reliable! What puzzles me is also the fact that the online chat support stated that they don't provide support for the 2016 beta version!!!!!! ....if they don't provide support here, what's the purpose of issuing it as a beta version??...
To be fair: they refunded me this morning, however, IMO they shouldn't offer the 2015 version at all or only with very specific instructions for which setup / environment it will work (if there is any...).
Since I originally started this thread, little did I know. Here is where I am now with the 2015 version.
I have it installed on my lenovo yoga 2 pro and I also use the windows image utility just as secondary backup which is reliable but very limited features, like none. I only use the lenovo for my travels so it is not a critical system unless I am on a trip. I always a take boot media and an image backup.
Yesterday I Installed Windows 10 on it and it seems to working great(Windows 10). Prior to installing I did an acronis 2015 backup which seemed to go ok.
Now that I have windows 10 installed I did another windows image backup and I am presently using acronis 2015 to do a post W10 full image. So far it seems to be backing up ok, but at a very very slow pace compared to the pre windows 10 acronis backup. maybe it just my imagination. I am using the usb 3 port on the laptop and a Toshiba usb 3 one TB portable drive. My C drive size is about 100 + GB. After the backup finishes I plan to start a restore process using the recent 2015 backup just to see if it going to work. Either way, I plan to install another backup program on the lenovo and test it out there. I just don't trust Acronis 2015 as primary backup on my desktop. My most likely selection now is Micrium Reflect but that could change. It is really to bad that Acronis has messed up the 2015 version. I actually like it's simplicity even compared to the other software I have been looking at.
My main computer is a HP Envy 700 with windows 7 and Acronis 2014. I plan to continue with that configuration until I am sure of a reliable backup for windows 10 since I do all my photography on the desktop. I backup to three internal drives on a weekly schedule, probably a bid of an overkill.
I keep waiting and hoping for a reliable Acronis version for Windows 10.
...the good thing regarding the Acronis 2015 disaster is that it forced me to investigate a little bit more time to find out what else is available out there; some of the software options I actually owned already:
e.g. Paragon Hard Disk Manager 15 Suite [version 10.1.25.772 (14.07.15 ) Suite]. I used it to split the 256 GB SSD on my Lenovo into a partition for the OS and into a partition for the data to save time and storage when creating system images. The software is now windows 10 compatible and comes also with 'Backup&Restore' that allows to create images - and it works. I just didn't use it till now as I was used to Acronis 2014.
Used to Acronis for over 10 years I guess I was just to lazy to spend the time getting familiar with all the alternatives out there, instead I wasted my time trying to troubleshoot the Acronis 2015 version. So far on my Lenovo Yoga Thinkpad (i7, SSD 256 GB, 8 GB....Norton Internet Security...) with windows 10 home the following backup / system image software works for me without any issues:
1) GoodSync [Ver. 9.9.24.4 x64]; allows to sync my data files to various devices and also online storages, amongst others to a 126 GB sdcard on my mobile phone (LUMIA 830) - pretty handy;
2) NovaBackup [Version 17.1 Build 804]; works... I use it now just for system images, but tested also other backup features; a little bit more work to mount the images if you want to browse them, but again, once familiarized with all the features it isn't a big issue - the most important thing is that it seems to be very robust and reliable.
3) Paragon Hard Disk Manager 15 Suite [version 10.1.25.772 (14.07.15 ) Suite]; works...less backup features than NovaBackup (but it comes with a partition manager), however, it seems to be also very robust and reliable.
4) and there is still the 'Windows 7 backup' feature in windows 10 - see control panel, now with a dedicated icon 'Backup&Restore' - I'm just testing this too, it seems it works ...
News: My TI 2015 froze on a Windows 10 Surface 3. Surprisingly it now works. The only change I can remember is that first August 5th there was a Windows 10 update and second I have disabled the non-stop backup service.
Nonstop has never been any good on any version and probably never will be. Very likely killing it us why you now work.
Wow my 2015 was working fine til it asked me to do some update a week or two ago. Now if you go into the program anything to do with the BAKUP either locks up, or does not respond.
Tried
1) Uninstall 2015. reboot and reinstall
2) Delete all my backup settings and re-do them. Now I cant even re-do them! it fails.
this cant be just happening to a few of us. It cant be my PC. While trying to get into Acronis just for the heck of it I fired up Task manager. CPU Use 1%. memory used under 50% used and at the same time: Time to open Microsoft work 2010 under 2 seconds. time to open Chrome under 3 seconds. All while Acronis is locking up so it cant be the PC is not powerful enough but that is what it seems like. It seems that my PC Even the screen goes all black and comes back after upwards of a minute when you click on anything to do with backups.
Everything is working fine including the ability to enter this post but Acronis is still locking up. HELP
SJL,
What OS are you running and did it install an update recently? What build of TI2015 are you using?
OS= Windows 7 Professional 64 Bit
Memory = 8GB
CPU = Intel i7 2.4Ghz clone
EVERYTHING worked well until I got message to upgrade my Acronis and I said YES
Current build is 6613
Click on the options work fine EXCEPT everything under the BACKUP tab on left. So SYNC, Tools, Account, HELP all work fine
Click on Backup and then anything under that and it either fails (like clicking on Operations EDIT settings most times fail such as when you click on EDIT settings under Backup the whole screen goes BLACK - see attached photo and MAY eventually come back). But there is nothing else going ont he PC. In fact I am typing this message with no problem. I can open any other program and no problem but Acronis is acting like it is on a machine that is either I/O bound or Disk bound but there is nothing going on)
It is JUST actions under BACKUP. It is like the BACKUP button is going off in the internet to check some database somewhere and timing out. or like my hard drive is in some infinite spin and it is not
Well it just came back and this time the EDIT failed and it is back to original screen.
Or when I click on to try and do a manual backup and I click on the green BACKUP UP NOW.. wow it took over 5 minutes to tart a backup..
I too have been a long-time user of True Image. I'm not a fan of the dumbed-down interface but so long as it works to back up my system reliably I can live with that. Unfortunately though with the 2015 and 2016 versions I've had all sorts of issues getting a reliable image backup of the system drive of my main PC. I hate to have to change backup technology, but with repeated issues that the Acronis support department have been unable to resolve I find myself getting tired of playing detective and so have started to look at alternatives.
I am looking for something that can do good drive image backups where I can either restore a whole drive, or mount the image and pull specific files/folders as needed, so I found NovaBACKUP which I've been running as a trial for the past few days and it has worked flawlessly thus far.
Right now I'm trying to find a reason to stick with True Image and I'm failing. It should not be this hard to take a reliable backup image of a drive in a system that is otherwise working well. If the software produced good logs I might be able to better diagnose the problem, but the logs suck too. All it tells me is that validation failed.
I have made the mistake (sticking with Acronis) twice - not a third time. I use NovaBackup too now... I couldn't fail it so far, and it is even cheaper...
it seems that Acronis is sacrificing their reputation earned over a very long period for short term profit...
I have made the mistake (sticking with Acronis) twice - not a third time. I use NovaBackup too now... I couldn't fail it so far, and it is even cheaper...
it seems that Acronis is sacrificing their reputation earned over a very long period for short term profit...
no idea why my post comes up twice - not even this forum software seems to work without flaws....
I'm testing NovaBACKUP and liking it so far, it seems to be very straightforward and pleasant to use. Another thing it is very reasonably priced.
I don't know what has happened to Acronis as a company but in my opinion they have blown their reputation since they tried to introduce that ill fated substandard 2015 version.
I'm still using the Acronis 2014 version, but do feel at some time I need to bite the bullet and up grade, especially now that I am running Windows 10 Pro 64 bit.
I'm testing NovaBACKUP and liking it so far, it seems to be very straightforward and pleasant to use. Another thing it is very reasonably priced.
I don't know what has happened to Acronis as a company but in my opinion they have blown their reputation since they tried to introduce that ill fated substandard 2015 version.
I'm still using the Acronis 2014 version, but do feel at some time I need to bite the bullet and up grade, especially now that I am running Windows 10 Pro 64 bit.
oops! It done the same for me (double posted) .... seems to be the server is a bit slow - as I hit the save button twice as I thought it did not work the first time.
Say no more :0)
NovaSTOR - NovaBACKUP - have had good trials with this and will probably bite the bullet and go with them - will still have my trusty ATI 2014 to run in parallel for a while.
I am not going down the ATI 2016 route, just do not feel comfortable with this package, it handles like a car with 4 flat tyres and looks awful.
I thought, after all the problems with the 2015 version ( I had refund on this, as it was not fit for purpose in my personal opinion) the bods at Acronis would try and win back users confidence with a really good 2016 version.
Sorry Acronis somehow you have now managed to shoot yourself in both feet in my opinion, first with 2015 version and now the 2016 version.
It has been a while since I posted anything. I have been doing a little research. I decided to give NovaBackup a try. Let me tell you what the difference is and what I like and dislike compared to Acronis.
NovaBackup does a good job. What I like and dislike, in the same breath, is how they do their backups. You have 1 backup for data. You have a different backup for DR. The DR backup is the industry standard that it creates an IMAGE. The data backup is just DATA. You can not recover the PC with that DATA. I can see the good and bad for these types of backups.
Acronis 2015 creates an IMAGE that you can extract DATA from if you so decide. In this area I believe Acronis is the better of the two products. I am not sure about 2016 and I am VERY sure I will not upgrade to it. To date their 2013 version is the best product they made. They did to much of a change with 2015 to make it a great product. Still, 2013 will only do so much with newer PC's.
While I do not think Acronis will ever be what they were I believe they need to follow Microsofts lead with Windows 10. They need to talk and LISTEN to their customers.
Norman
I too have bought the NovaBackup after getting completely disallusioned with Acronis and their 2015 offering and the problems it has and gave me.
So far so good with NovaBackup- I think it is more basic in some respects and tricky to set up, but their Website is quite helpful with tutorials etc..
It's far quicker to load than the Acronis 2014 (went back to this version after getting a refund on 2015 version ) (and the GUI looks far more professional than that pathetic offering of Acronis 2015)
So its belt and bracers for me at the moment running both packages, but have switched my data backups mainly to NovaBackup and my boot drive backup still on both but on different days of the week.
Totally agree with Norman - Acronis tried and failed, mainly because they treated their customers badly, and thought they could throw a cheap stripped down untested version to them and expect them to pay for the privelege.
In my opinion they have hit the slippery slope now.