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fatal error

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Purchased 3 user Acronis True Image 2016 just over a month ago installed on 2 Windows 7 machines and 1 Windows 10.

Had notification of update to build 6027 this week and updated the two Windows 7 computers, but failed with the Windows 10 computer with the message "installation has failed, fatal error during installation"

Any ideas please

Mick

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installer_logs.zip 193.02 KB
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At the fourth attempt it looks as though build 6027 now works on the Windows 10 computer.... fingers crossed!!