ATI2016+UR
That would be my suggestion too.
On a gibabyte motherboard, it is usually F12 to get to the boot override menu. From there, you should see your USB drive twice - once in UEFI mode and the other as just a regular USB drive (which would be legacy mode).
Here's an example of what you might see in your boot override menu (F12 after reboot). Try one, then the other if the first does not work.
Enzo,
Is your OS a 64 bit (X64) version of Windows 8 or higher?
Most of the latest bios will default to a UEFI boot when a 64 bit Windows OS is installed on an SSD regardless of capacity.
@Steve and Bobbo,
tried to boot in EFI mode switching the parameter from AUTO to EFI in the Bios.
Boot from the CD but i saw just the Acronis menu changed from the normal mode.
I've choosed number 2 but no luck had the same problem.
Pressing F12 to get the Disk menu i do not see any drive doubled.
I am not using a USB drive but an Sandisk SSD drive.
@Enchantech,
My OS is a 64 bit (X64) version of Windows 10.
Booting your machine in EFI mode will only show 1 choice for boot to your CD.
Since your OS is Windows 10 X64 it is a good bet that you have a UEFI boot installation. You can verify by looking at Windows disk management at your Windows drive, if you see a partition labeled EFI then your machine is using UEFI boot.
When running the boot media from CD you must be patient as it will take some time to load. 5 minutes is not unheard of.
If you still get nothing on screen then I suspect your display resolution is not supported by the boot media. You can choose option 3 at boot to the media and enter ask=vga then enter to proceed with the boot You will then have a choice of resolutions to pick from. 1024 by 768 is a good choice. After that selection be patient and see what happens.
If you gol backward to post #42 you can see a screenshot of my Disk Management
Here i have posted some screenshot.
Image 390 is how i set in the Bios ( see third line ).
Image 389 ismy Boot menu when i press F12 and i choose CDROM.
Image 391 is The Acronis menu I choose "1"
Image 392 is when i have to press "E" and i delete all and write "ask=vga" without the quotes.
Image 393 is what i get after a while i have typed the line above. It scrolls
Image 395 is what i get after have scrolled all the words. And it stucks with this image
CD stops lighting and hard drive stops flashing.
Two things, first, after you press E to edit the copmmand line parameters do not delete all entries, simply add the "ask=vga" to the end of the parameters list.
I see that you have created media that contains both Universal Restore and Acronis True Image Recovery. I suspect that you included all available options in the Media Builder when you created the media thus I wonder if the CD that you are writing all of this to actually has enough capacity to hold everything.
Now I would think that if there were not enough capacity on the media for all you picked to write to that media that you would have been warned of insufficient space. Just maybe that isn't so or did not happen for whatever reason. So, can you recreate the media to a larger capacity DVD or to a USB thumb drive? These having larger capacity, if the above is true, should then contain all program data and finish loading the application. Viewing your screenshots it appears to me like the application may be halting during the load process, this might be due to not all data being on the disk.
Hello,
when I boot up, i chiose number 2 ( Acronis True Image (64-bit)).
I get:
"Please wait...
Loading protected mode kernel...
Press<e> to edit kernel command line
Press <Enter> to confirm changes, <Esc> to keep unchanged
quite"
at the end I add a space and then "ask=vga" without the quotes.
is it correct or I have to put a comma or other?
I have made the media,as suggested, on an USB 8GB Pendrive,
but have noticed always the same issues. I have also noticed that instead
to get the 123 menu ( image 391 of the previous message ), I got the one
I have attached.
Ok, and what happens when you select Acronis True Image (64-bit)? You still get the blank screen or do you a screen that looks like your 0391? If you get the screen that looks like image 0391 and you select option 2 what happens? (This is where you nned patience).
If i set EFI mode in the bios and boot from the USB PENDRIVE, i get as the picture i have posted before image.jpeg.
If i boot from a DVD i get the menu as the picture image 0391.
When i select 2,
I get:
"Please wait...
Loading protected mode kernel...
Press<e> to edit kernel command line
Press <Enter> to confirm changes, <Esc> to keep unchanged
quite"
at the end I add a space and then "ask=vga" without the quotes.
I got always the black screen and the PC stuck.
I can say it is stuck because while there is the black screen, if i presse CTRL+ALT+DEL i cannot reset the PC.
Ineed to switch it off trough the Power Switch.
is it correct or I have to put a comma or other?
If i set EFI mode in the bios and boot from the USB PENDRIVE, i get as the picture i have posted before image.jpeg.
If i boot from a DVD i get the menu as the picture image 0391.
When i select 2,
I get:
"Please wait...
Loading protected mode kernel...
Press<e> to edit kernel command line
Press <Enter> to confirm changes, <Esc> to keep unchanged
quite"
at the end I add a space and then "ask=vga" without the quotes.
is it correct or I have to put a comma or other?
I got always the black screen and the PC stuck.
I can say it is stuck because while there is the black screen, if i presse CTRL+ALT+DEL i cannot reset the PC.
Ineed to switch it off trough the Power Switch.
Ok, boot from the pen drive. once the graphical screen appears with the menu choices select Acronis True Image (64-bit). Do not select the e to edit the kernel parameters just select 2 for the True Image app and wait to see if it loads.
When i boot from the Pendrive, whatever i have set in the bios EFI or NOT EFI,
i get always the menu as in the picture i have attached so i cannot choose any number
I understand that. Just click on the menu item Acronis True Image (64-bit) and you need to be booted EFI.
Yes I have done.
Please read message #60 or #61.
it is all the procedure I have done
Ok, at this point I'm about out of ideas. My best guesses are that you have hardware that is incompatible with the bootable media (not that likely) or you have an issue with the RAM installed on your machine. From your previous descriptions here it appears to me that the application gets to the loading stage, this would be to the point of creating a Ramdisk in your system RAM memory from which to launch the application and that is failing.
I would recommend at this point that you run tests on your RAM. Memtest 86+ is a favorite of many to stress test your RAM for integrity and stablility.
If you have any overclocking set of your RAM on your system this may be adding to the problem expecially if you have that set to the maximum your RAM will run at.
If you are not beyond your 30 day limitation for Acronis support you may wish to contact support with your issue. If your issue is preventing you from recovering a backup image then the 30 day limitation of support is not applicable and support would assist you in the recovery of your image.
Hello,
i have downloaded and run the program you
have suggested me.
Attached you can find the results.
Thanks
Hello Enzo,
Thank you for the further screen shot as per Enchantech's suggestion to run memtest, this does show that you have a potential memory issue by the presence of the highlighted error lines.
Please see the following webpages that may help with the interpretation of these errors.
http://superuser.com/questions/571983/memtest86-failing-address
http://superuser.com/questions/326078/how-do-i-interpret-the-statistics-of-a-memtest-run
You may want to start by removing one of the memory modules at a time and repeating the memtest check to see if this will run without error. If you still get the errors then replace the memory taken out and remove a different module. I am assuming that you have more than one memory module installed to allow this type of test procedure.
I have tooked out 1 memory module and repeated the test
This time i di not get the red line.
Rebooted again with the Acronis Media but it stops loading at the same point as before.
I concur with Steve's suggestion. Once you get this memory issue sorted I think your success in loading the application in memory and running it from there will be fixed.
This does appear to be hardware related at this point. In post #48 enzo states:
i have tried the media on another PC how you suggested me and have noticed that it goes trough till the end and it is also more faster to load.
Noticing that this system is using a 2011 released 2600K. One, if it and/or memory have been overclocked this long, things may be going out - we know that memory is already throwing errors per the memtest screenshot. I hate to blame hardware, but it could very well be the issue in this case.
Enzo states that after removing one stick of memory the error is not there now. Enzo, you need to try 4 combinations at this point as well.
Memory stick 1 only in slot 1
Memory stick 1 only in slot 3 (or 2 - depends on your board and where pairs are supposed to be installed)
Memory stick 2 only in slot 1
Memory stick 2 only in slotl 3 (or 2 - depends on your board and where pairs are supposed to be installed)
First run memtest in all scenarios and record which ones throw errors (if any at all). Then, hopefully you can identify either the bad memory or the bad slot (or both). Second, if overclocking, remove the overclock on memory and CPU and try with the "good" memory configuration above and see if there's any change.
In the end, if nothing gets it to boot, yet the drive boots on other systems, it is likely something with the hardware of this particular system that is the problem.
Please how to know if the memory is overclocked?
And if so how to remove it?
Thanks
looking at your Memtest screenshot I think your RAM is not overclocked. What looks strange to me is total memory size shows 8045M. This is not normal as this number should be evenly divide by 1024. I would suspect a bad module. I agree with Bobbo though on swapping modules in slots to narrow it down.
Sorry how should it be The totally memory size?
From the looks of it I would say 8192M which would be advertised as 8GB.
Where should I see the total memory size on the memtest program?
i have tooked out one module.
So now I should have just 8 Gb and here is what I see in the program.
In this last image the last entry on the screen shows SPD information which shows what that feature says about thte ram specs.
It shows 4096MB with a clock speed of PC3 10600 which is 1333Mhz.
More intersting to me is that if you look at the entry for CAS you will note 6-6-6-20 If you look at the first image you posted at this same value you will see 9-9-9-24. If you remove the RAM stick that is currently showing in your last screenshot and replace it with the other one you have in the same slot what does CAS show for it?
I am going to make one more suggestion here to you. With just RAM stick installed on your motherboard try to boot the rescue media, the last one you created on the pen drive and see if it works. If it fails as before swap out the ram sticks one for the other and try again.
i Have just tried to put one module in a slot ( Blue )and ran the Memtest program.
I did not get any error after about 30 minutes of running at test #10.
Now i have placed the second module in the other slot ( Blue ) and running the test with both module.
i am at #8 and seems no errors, but i do nt know how long i have to let it go.
I can always read as Memory value 8045M and as L3 cache value 8192K
I am going to make one more suggestion here to you. With just RAM stick installed on your motherboard try to boot the rescue media, the last one you created on the pen drive and see if it works. If it fails as before swap out the ram sticks one for the other and try again.
Done how you said but still same issue
I am going to make one more suggestion here to you. With just RAM stick installed on your motherboard try to boot the rescue media, the last one you created on the pen drive and see if it works. If it fails as before swap out the ram sticks one for the other and try again.
Done how you said but still same issue
You need to work with 1 memory stick at a time and one slot at a time. with both memory sticks in you are back to the same place you were in the first me test screenshot.
Question, are there stickers on your RAM sticks that show information about your RAM? There should be. Can you take pictures of each one and post them please. Make sure that you can read the information in the photos you take.
I understand but i have made the Memtest with both stick inserted and did not get any error
With memtest reporting different information about your RAM I am trying to determine if you might have mismatched ram. if the information is different on each stick that would mean a mismatch. That would need correction. Also, you choose not test if you can successfully boot to the media using one ram stick, why is that?
Ok made the test inserting just one module on each slot
trying to boot from The media trying in each slot and with both
the modules and have the same issue.
Attached is the sticker on the module how you requested.
They have both the same sticker
Hello Enzo, I know this is getting to be a test of stamina for all of us, yourself included, but can you try Enchantech's suggestion of just having a single memory module installed then test the Acronis boot media.
This way you are eliminating all possible conflicts with any of your other memory modules.
If it doesn't work still, then try the next single memory module and repeat the test and do this for each of the modules if needed.
If it still doesn't work after this, and given that your Acronis rescue media works fine on a different system, then I think we are all getting to the point of having to admit that we are stumped on this problem.
At that point, I would suggest downloading and testing with the free Macrium Reflect boot media to see if you hit the same problem with a completely different product on this computer system.
Note: Macrium Reflect will offer to build bootable rescue media on the first run after being installed.
Steve please read the previous post.
i have done all that Enchantech said to do.
Enzo, you wrote: "Ok made the test inserting just one module on each slot" - which is not quite the same as "test if you can successfully boot to the media using one ram stick" that Enchantech asked.
Steve,
i understood to try just 1 stick a time in every slot of the PC
trying to boot from the media on each exchange.
If is that correct, is what i've done.
Steve,
i've understood to try just 1 stick a time in every slot of the PC
trying to boot from the media on each exchange.
If is that correct, is what i've done.
Enzo, sorry but no, not correct, the test was to have only one memory stick installed then test, so all other memory slots empty. Your system should still boot fine if all your memory sticks are 4GB each - Windows will boot with only 2GB, as will the Acronis rescue media, and this is only being done to prove if one of the memory sticks is causing this problem.
Now I got problem to boot up.
When I go to reset the PC, it stucks for a while
on the motherboard logo and then it strays loading Windiws 10
Enzo, you may need to experiment with the slot where a single memory module will work for your motherboard in case it has rules that say it must go in a particular slot when only one is present / installed.
Yes Steve,
is what i have done maybe i did not explain correctly bu thiis is the test i have made.
I have four slots.
Have inserted just 1 Module in slot 1.Slots 2-3-4 are empty.
Booted with the media and did not have luck so i changed.
Module in slot 2. Slots 1-3-4 are empty.
Booted with the media and did not have luck so i changed.
Module in slot 3. Slots 1-2-4 are empty.
Booted with the media and did not have luck so i changed.
Module in slot 4. Slots 1-2-3 are empty.
Booted with the media and did not have.
This has been done exactly first with one module and repeated the same steps above with the other module
having always the same results. No Luck in all the attempts.
Hope i have been more clear now.
Steve the Module has worked in each slot.
I mean if i power up the PC it loads till i get the Windows 10 but if i want to load from the media, it won't
And each ram module tested individually pass a full test?
You ran the test again with both modules installed and that passed a full test?
You ran full test of each module in each slot and that all passed?
I have seen in rare cases where ram labels are incorrect, mislabeled. verify with memtest that both modules show the same information please.
To fully test your RAM will take a long time. There are 11 tests total I believe and each one should be run 10 passes. This would apply to both sticks at once installed. Once that completes note errors recorded if any.
Next, swap slots with both sticks and run tthe same 11 tests for 10 passes again and record noted errors.
Next, swap sticks slot fot slot and run the same 11 test for 10 passes again for 10 passes and again record noted errors.
Next, remove 1 stick and run the same 11 tests for 10 passes again and record noted errors.
Next, move this same stick to the next slot and run the same 11 tests for 10 passes again and record noted errors.
Repeat this until you have tested all sticks both single and as a pair in all available slots running all 11 test at 10 passes.
Yes, this will take a lot of time but it is the only way to be certain that the memory is good. Must pass all test. If ram cannot pass a certain test say test number 4 or 5 and crashes that should be replicated again in a subsequent test. If it is then that stick is bad. If it happens only in one slot on the board it could indicate a bad slot on the motherboard. Usually for slot failure no matter what ram stick you use the same failure will repeat in that slot.
I still would like to have you install 1 ram stick in the board and startup memtest and take a picture of that screen. Now exit memtest and sutdown your computer and swap out the ram stick with your other one, startup memtest again and take a picture of that screen. Now post both so that we can have a look at the information on both of those screenshots.
I have a few other suggestion to try - non-memory related. However, this is really looking like a physcial system problem at this point.
HARD power off your computer - if you have fastboot on Windows 10 enabled and the system has not been "cold" started, it may be preventing other media from being able to load properly.
If that has no impact...
In your bios, what is your SATA mode (SATA, AHCI or RAID)? If RAID, as a test, change to AHCI and try booting the media. If it works, you can backup and restore then, but, before booting to Windows, you will want to then change back to the original SATA mode first.
Guys,
This morning I went to make the test as Enchatec and Steve
Suggested but I cannot boot in the PC.
when I switch on the PC, it stucks on the motherboard logo.
i have tried to detach all the drivers
but still not boot. If I press TAB I get as the picture I have attached.
what should it be?
Maybe to much taking out ad resrat
the RAM module.
