TI 2013 re-install
I have been using TI 2013 for two years and recently it was not behaving as normal so I went to my account on Acronis website and downloaded TI 2013 which I proceeded to install and of course it uninstalled the TI 2013 (inc plus pack). The key I inserted was got from my account on web but the reinstallation will not proceed as I am told that it is not accepted. This is quoted as my TI 2013 upgrade key. I am on Windows 7 64 bit version on a desktop. I have also tried inserting the plus pack upgrade key--again from web. Can anyone help me please get TI 2013 up and running? Incidentally I have also tried re-installing from the installation file I had downloaded in 2014 with the same result. Thank you.


- Log in to post comments

Thank you Steve for your very prompt response. I shall proceed re your comments and advise you in due course. Thanks meantime.
- Log in to post comments

Hi again Steve
Your comments made me remember about Belarc Advisor and that some while back I had printed out a copy of Acronis software serials, which I have found, and this includes TI 2009; TI 2013 (upgrade) and TI 2013 Plus pack. Problem, I hope, solved when I get around to reinstallation. Not that it changes anything but I wonder why the TI 2009 key is not also on the website because I purchased it with a CD which of course I still have but no key is on itand then of course the 2013 upgrade was downloaded from Acronis website.
But, thanks again and kind regards.
- Log in to post comments

For the ATI 2009 serial, you should still be able to register it to your Acronis Account provided you haven't previously registered to a different email address to the one used by your Acronis Account.
- Log in to post comments
