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Crazy slow recovery speed

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Updating from Win7 to Win10.  Used ATI to backup data volume of 2x4TB WD drives in dynamic/striped mode.  2.2TB of data.  Backup on win7 to another WD disk (simple NTFS volume) took 7 hours.  No problem there.

Upgraded to Win10 and tried to recover the data files - recovery data rate was ~2Mb/sec.  Would take weeks at that rate!  Reinstalled ATI 2015 on Win10 - same issue.  

Copying a file with windows explorer from same source disk to same destination volume yields transfer rates of ~80Mb/sec so can't see an issue with drivers/DMA (yes it is on for all drives).

Please help!  The data is crucial video footage for a business - I need it restored in hours, not weeks.

Win10 Pro 64-bit / ASROCK 287 Extreme6 / Core i7-4770K / 32 GB RAM

Build 6613

 

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amclaugh, welcome to these user forums.

I have no direct experience with working with dynamic/striped drives so cannot advise you on why you are seeing such a low data transfer rater on the recovery of the backup data from the same.

KB document: 6533: Acronis True Image: Dynamic Disks and Disks with GUID Partition Tables (GPT) Support may offer some help in understanding how ATIH handles this type of recovery operation and the conversions that may take place depending on the way this is performed.

If this is a critical issue for your/a business then it may be worth spending $20 for Acronis Support to help you directly on this problem.

See 18623: How to get Technical Support: Tips, Tricks and Useful Information for the various support options that are available.

Try changing the priority of the recovery operation to high.  True Image defaults almost everything to the lowest setting to minimize its impact on system performance.

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Thanks for your thoughts Joey and Steve.

I ended up restoring the entire partition rather than doing a file revoery.  Much quicker, 2.2TB recoverd in 7 hours.  Very happy camper!!

cheers, Alan

 

Alan, thank you for giving feedback, it always helps to know how these issues were overcome or resolved.