Rescue CD freeze computer
Hi,
A few years ago, I bought True Image 9 ref 7347 from Micro Applications. I try to register it on your site to get some help but I couldn't, too old version. It work fine but my computer die and I bought a new one. I was unable to work with the rescue Cd.
I went on the site of my hard drive ( Sata II ) Western Digital to see if I could get help and I download a free full version of Acronis True Image WD edition and still the Cd rescue doesn't work.
Can someone from Acronis help me please
Thank you

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When you say the CD doesn't work, do you mean it doesn't boot or after it boots, the menu items do not perform what they should?
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Hi,
Acronis True Image WD (Western Digital) Edition 11.0 build 8312
With the Rescue Cd
after it boots, the menu items do not perform what they should.
I have the menu items, 1: start TI; 2 :Start Windows
The 2nd choice is OK, start Windows
The 1st choice: The first blue screen appear displaying ACONIS TRUE IMAGE WD EDITION
in the middle of the screen, and after, no menu, just a black screen and nothing. I have to reset the computer.
MB: Asus P5QL PRO 2 Go
GC: Gforce 9500 GT 1Go
Thanks
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Hi,
As for ATI 9, with the CD rescue, I clic the complete mode (1st choice)
and choose Sauvegarde
up to where they ask me to choose between: disques durs et partitions
and fichiers et dossiers
When I choose one or the other, It bring me a box alert saying:
E000101F4: TrueImage n'a détecté aucun lecteur de disque dur
In english (TrueImage didn't detect any hard disk)
tanks for the help
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Hello Denis,
Thank you for using Acronis Products
I can’t find any registered products under your account. Please send us the serial number for your version of Acronis True Image via PM and we will provide you special ISO image which will solve the issue.
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Hi Dmitry,
You told me to send you a PM,I did sent you the product and serial no
Thanks for helping me
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Hi DMITRY,
Can I have the special ISO that you said I could have.
Did you receive my serial no?
Denis Lesage
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Hi again Dmitry,
Here is the report I made with Acronis software
Denis
Attachment | Size |
---|---|
4996-85531.txt | 293.57 KB |
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