Acronis Disk Director 12 Damaged My Computer's Boot Sector.

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I used Disk Director 12 to create a new partition on my hard-drive.  That worked fine and I copied a bunch of files to the new partition.

I then created two more partitions.  When the computer restarted, Windows 10 Professional would no longer boot.  The computer starts, then displays "Preparing Automatic Repair".  After a few seconds it then displays "Diagnosing Your PC".  That shows for a few seconds and then the computer reboots.  This cycle repeats itself continuously until I power down the computer.

I created a bootable USB drive with Acronis True Image 2017 installed, and then booted the computer from the USB.  I tried restoring from a full backup which took several hours (it's a 2TB drive).  The restore says it was successful but when I rebooted the computer the same cycle described above still occurred.

This has been going on for 4 days, over which time I have restored the computer 6 times.  The MBR does not restore even though I selected it for a couple of the restores.  I have tried everything I can think of but the computer is basically an expensive brick at this stage.

What I want to know is, how would Disk Director damage the boot sector and secondly, why won't the restores work?  There's not much point having backup software that won't restore a disk image when needed!

= Steve

 

 

 

 

 

Tue, 03/14/2017 - 07:07
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I had to download a 6GB rescue disk from Dell and completely reinstall Window 10.

Now I have a working computer but no data.  I have tried restoring files from within Windows using True Image but it only restores some.  So now I've booted from the Acronis rescue media on USB but it is abysmally slow.  When I prompted me to select a destination location, it took 20 minutes for the dialog to appear after clicking the link.

The LED on external hard drive the backup is stored on has been busily flashing but the restore progress bar has been on 0% for 3 hours now.

I don't know what the problem is with TI 2017 because I've used earlier versions to restore data (when installing new hard drives) and I've never had these sorts of problems.  I have been using Acronis products for several years but I think it's time to find a different company.

= Steve

 

Wed, 03/15/2017 - 08:08
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 566

Steve, operations with disks and partitions, including partition creation, resizing, system recovery and others, may fail if there is a problem with the environment: corrupted file system, bad sectors, issues with disk controller and other problems that may reveal itself only in certain situations and show no symptoms during normal system usage.

Even though you have rebuilt Windows, I would recommend you still checking the hardware health as described in this post.

Regards,

Slava

Fri, 04/07/2017 - 13:34
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Comments: 2

Wow- just learned I can not shrink the C:Drive with Arcomis 12 on windows 10 like I could do with Win 7 and Acronis 11.  What POS- asking for refund

Fri, 04/21/2017 - 21:55
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 566

Hello Bob,

C: drive can be shinked and expanded on Windows 10 just like on any other supported operated system. Let us check what could have gone wrong on your case: open a support ticket.

Regards,

Slava

Sat, 04/22/2017 - 20:18
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Nothing has gone wrong- Acronis replied back with basically reinstall windows.  I have done such wihtout Acronis.  i also disputed the charge and asking for refund

 

Sat, 04/22/2017 - 21:16
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 3

Hello,

It's too late for you, but I have had the same problem on a Dell laptop computer : impossible to shrink Windows 10 partition with DD12 B3270, and even with Windows Disk Management.

The problem was the presence of (non movable files).

To shrink Windows partition, you ahe to delete all your Windows Restauration Points.

Sun, 09/24/2017 - 13:32