ATI 2011 - Backup Settings Transfer / Import - Export Settings function does not work.
When I click the "Backup Settings" option neither IMPORT or EXPORT works. When I click either option nothing happens. I looks like the screen sort of "blinks" for a millisecond but no other menus come up.
Everything else on that screen works fine.
I have uninstalled and reinstalled ATIH and the problem persists,
This is a paid/licensed version of TI 2011
It is the current release (5519),

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Exactly, I don't get the dialogue box, which is the problem. :)
Windows 7 64bit Ultimate w/8 gig ram, 240(2x120) GIG raid 0 SSD's. All other functions of ATIH work fine. I've uninstalled, reinstalled 3X using add/remove as well as using the Acronis uninstall utility.
Edit: I've tried Acronis chat support but that is an exercise in futility. :(
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Have you raised a support ticket via the webform?
When you installed TI did you select for single user or all users and does your log on have Admin authority?
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I just installed ATIH 2011 on my laptop and the dialogue box comes up fine (same O/S). Can't imagine what is different on my PC that would cause this.
Don't remember if I chose SINGLE user or ALL users but it was probably ALL USERS because that was the default.
Yes, I have admin privs for my logon. I've also tried "run as administrator" on the exe file.
I can't see either of these items having an effect on a popup dialogue box but I guess you can never tell.
EVERY other function (that I have tried) of Acronis works fine.
EVERY pop up menu/dialogue box of other programs works fine.
Yes, I sent in a support ticket after a chat where the support guy had me download an "updated scheduler." (Not sure what a scheduler dated 2004 if I remember correctly would have to do with a menu not popping up but I humored him and followed all his scripted advice).
I also have noticed that for some VERY strange reason, every time I reinstall Acronis it kills off my Toshiba Bluetooth driver and I have to reinstall it. Absolutely no idea why as there is absolutely no connection between the 2 that I can see, but it happens every time. This is not a big deal but just weird.
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Mike, You should create or reopen the support ticket and report the Toshiba issue. This needs to be fixed. Thank you.
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