Back up not being noted as valid
Hi - I've just upgraded to TI 11. I've done a back up as usual, to an external USB drive but when I validate the back up, the description, 'This back up is valid' is not shown. It remains as, 'Back up completed successfully on....'
What am I doing wrong, please? There were no problems doing exactly the same thing before the upgrade, to exactly the same external drive.
Thanks.


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In addition to what Pat L has written, there is a good chance you lost your settiings when you updated your version.
After you verify or correct your settings, I would suggest that you click the "backup schemes" tab at top and then click your "ok" option from the "backup schemes: tab,
http://forum.acronis.com/sites/default/files/mvp/user285/nefat/01-turn_…
http://forum.acronis.com/sites/default/files/mvp/user285/dif_consol_opt…
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Pat L - thank you, but as I said, 'but when I validate the back up, the description, 'This back up is valid' is not shown. It remains as, 'Back up completed successfully on....' I run the back up, select 'Validate after back up' but there is no indication that it has been successful - 'The message "back up is valid" appears upon succesful validation.' does not appear.
GroverH - I'm doing a full back up each time but only have the option to validate when it is created. The only other option is Regular validation and then pick a schedule. I have just tried running a validation on a back up I did yesterday, and although the description remains as The back up has successfully completed, the date, which was previously 04/01/2011 has changed to , 'Today at 08.20'.
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You are right, that issue/change escaped me :-/
What you are seeing is a UI design issue that I had not noticed with the last build. I am not getting the banners "backup is valid" any longer after validation (manual, scheduled or after backup). I am running Win 7 Ultimate x64.
I was not paying much attention to these banners because I saw some updating issues in the various 2011 builds and discrepancies between the control panel integration and the program UI behavior.
I have turned on validation after backup and I now go to the backup directory to see if the backup has run :-)
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Oh, thank you! I was beginning to get desperate! It was really helpful, knowing that it had been validated. So I suppose I'll have to look at the View Log thing in the Help section?
I can sleep easy tonight. I put the same question on another forum, but most of the answers were along the lines of, 'Don't use Acronis, use what I use instead' which wasn't exactly helpful!
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Yep, your can go to the log, or have the log emailed to you by ATI (email notification settings)
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Interestingly, I am running 3 licenses of the same 6597 build on a Win 7 Ultimate machine, and XP SP3 machine and a Vista Home Premium machine. Both the XP and the Win 7 machine don't update the banners to reflect successful validation, but the Vista machine does live in the UI.
- run backup, get succesful completion banner,
- run validation manually, banner switches to back up is valid (only on Vista)
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I tried the email settings, but despite trying every combination of user names and passwords, I couldn't get a result.
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Do you mean you couldn't get a test message out?
If no:
- verify the smtp information, including the port number,
- enter your username as you would for a POP3 email client. For example, for Yahoo!, suppose jsmith is your username, you will need jsmith@yahoo.com here. jsmith will not work.
- make sure the encryption drop down shows the right setting as well.
If you try your settings with a client like Windows live mail or Thunderbird, better.
You might have issues if your ISP doesn't required a username and password for the SMTP server, or if the port is not a standard 25 or 465 port, per other posts.
BTW, Acronis doesn't send an email for a manual validation, and I didn't try for a scheduled one. I use it for backup + validation.
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Thank you - the smtp and port number are ok, and I've use the full email sddress as you say. I think I'll give up! I'll just check the log.
You've been very helpful - thanks again
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