Try & Decide Does Not Work
When I try to use Try & Decide I get the message if the file attached about T&D not working with Non-Stop Backup. THe next messge is that T&D failed to start. I had this problem before, but with the latest update it has returned. I do not use the Recovery Manager. The Non-stop Backup service is disables and is not running.
I must say, I have been using this product for years and this one has by far the worst quality issues.
Thanks,
Alan
Attachment | Size |
---|---|
ti11.docx | 38.11 KB |


- Log in to post comments

I am not concerned with the NSB message - it is the "Try & Decided Failed to Start" message that comes up afterwards. I am not sure what Cleanup utility you are referring to. Is it part of TI2011?
It seems to me that T&D is an important function and I shouldn't have to jump through hoops to make it work.
- Log in to post comments

I am referring to this cleanup utility
- Log in to post comments

Anyone know why I am getting the message about the Non-Stop Backup? This is the second time I updated the product and then had to un-install it and reinstall it.
Alan
- Log in to post comments

Alan,
Just to be clear. You will get the "cannot run with NSB" message anyway. I don't know if this is by design or a bug, but, regardless of whether NSB is running, regardless of whether the actual NSB service is running, you will see this pop up window.
Just don't worry about it.
The uninstall/install seems to be fixing issues when T&D doesn't start (after this incompatibility message with NSB)
Is T&D working now?
- Log in to post comments

OK, I removed it an installed it again and put on the latest updates. I still get the message about not running with NSB, but T&D starts. Then it immediately tells me it has to reboot and when it does, T&D isn't running. Totally useless and I have spent too much time trying to get this software to work.
Alan
- Log in to post comments

It look like the reinstall fixed some driver issue.
Did you active the Acronis Startup Recovery Manager by any chance? Sometimes these 2 are conflicting.
Deactivate the ASRM before using T&D and see if it fixes your issue.
- Log in to post comments

No, it doesn't look ASRM is activated. So I guess I am out of luck with T&D. Too bad Acronis offers no free support after 30 days - that is terrible. Email or chat would be fine.
Alan
- Log in to post comments