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Raid array and HDD on add-in card not recognized

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I just upgraded my computer - Win7-64 and I am using ATI Home 2010. The upgrade included a raid0 array with 2 HDD's using Windows computer management and I added an add-in PCIe card that uses Silicon Image 3114 driver. when I boot using the ATI boot CD, I can see the raid0 array as the two hard drives (instead of the single array drive) and I can see the HDD attached to the add-in card, but it is greyed out. How can I get these two drives to be recognized?

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Paul,

When you set up a software RAID (if this is what you have), ATI will not be able to process it. If you can set up and change your RAID in the BIOS, then you have a hardware RAID.

Which one do you have?

Apparently both (add-in SATA card) & (Raid0 array) are software driven. Neither show up in the BIOS. The raid0 does not show up during boot, but the SATA card shows up in post during bootup. Am I out of luck for both?

Well, the card is definitely hardware and you have a software driver...

Launch the disk management console and check whether your disks are basic or dynamic. If they are dynamic and in RAID0, ATI will not work.
Breaking a RAID0 typically involves reinstalling everything. ATI supports dynamic disks with the Plus Pack, but not software RAIDs.

The card issue is probably different: this is most likely the ATI linux version on the CD missing the driver for it. Try the 2011 version. Or build a BartPE-based recovery medium. Or purchase the Plus Pack and build a WinPE-based recovery medium. Both BartPE and WinPE use the windows drivers.

Can you post a screen shot of your disk management console?

"Or purchase the Plus Pack and build a WinPE-based recovery medium. Both BartPE and WinPE use the windows drivers. "

If I create a recovery disc based on WinPE or BartPE, will I be able to install my drivers so the program will see the add-in card?

You can slip in drivers in WinPE, but I have never done it.

See James posting here http://forum.acronis.com/forum/19969