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C: disc backup failure

Thread needs solution

Of a sudden when trying to backup my C: drive I get a message that states:
"failed to read sector '6,702,592' of hard disc '1'
failed to read the snapshot (0x10C4A)
CRC error (0x100155)

What gives? Disc 1 is not the C: drive on my computer but a slave drive where only data and photos are stored. The C: program disc is disc 0. This according to the disk manager profile on the Windows XP Pro OS I'm using.

Thanks for your time,
BAB

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Run Chkdsk X: /r on each X partition of that drive.

Pat L wrote:

Run Chkdsk X: /r on each X partition of that drive.

Thanks, Pat. However I'm not that knowledgeable about the finer points of computer technology and I wonder if you could indicate what this will tell me about a partition and how it can be fixed if there is a problem.

Thanks again,
BAB

Open My Computer, right click on each disk, choose properties, tools, error checking, check now (check both boxes in the dialog box: fix errors, and scan for bad sectors). The computer will have to reboot to check the system disk.

Pat L wrote:

Open My Computer, right click on each disk, choose properties, tools, error checking, check now (check both boxes in the dialog box: fix errors, and scan for bad sectors). The computer will have to reboot to check the system disk.

Error checking accomplished on both C: and the drive that stores the C: backup. However the same error occurs.

BAB

OK. Before we get to hard disk diagnotics tool, can you check out this kb article: http://kb.acronis.com/content/15725

Pat L wrote:

OK. Before we get to hard disk diagnotics tool, can you check out this kb article: http://kb.acronis.com/content/15725

Thanks, Pat.

The chkdsk C: /r command fixed the problem nicely. I saved the Acronis disk checking program for future reference, and which, by the way, did find an error on the C: drive.

Thanks again,
BAB