Activation Failure

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 8

I installed a trial version that expired after 30 days since my order (retail business) did not arrive in time. Since then, I have been trying to activate ATIH 2012 for over a week now, but I have been unsuccessful. I keep having this error message that the ATIH needs activation and it will not work otherwise, I cannot do anything with it.
I contacted customer support and "chatted" with 4-5 different agents and spoke on the phone with another 2 (also asked for a supervisor). They are not able to solve the problem (also one agent made some changes to my computer that were not necessary and were permanent).
I get these error messages every time i turn on the computer and the customer support is doing nothing to help me. I asked for a supervisor to contact me and I am still waiting (over a week).
By the way they say that customer support is 24/7: that is not true. try to call them during the weekend and you will not get anyone to help you.

Thu, 11/03/2011 - 00:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 28
Comments: 3047

Have you tried running the cleaner, then reinstalling?

Possibly ati is being blocked from activating.
Do you have your security software turend off during uninstall/intall. The best way to do uninstall/install is is to use mscofnig to turn off all non-microsoft services and all startup programs, reboot, do the uninstall/install, then use msconfig to resume nomral startup.

Another possiblity is that the activation database server is not responding properly or its database does not have the correct info.

Thu, 11/03/2011 - 12:01
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