Activation Failure
I installed a trial version that expired after 30 days since my order (retail business) did not arrive in time. Since then, I have been trying to activate ATIH 2012 for over a week now, but I have been unsuccessful. I keep having this error message that the ATIH needs activation and it will not work otherwise, I cannot do anything with it.
I contacted customer support and "chatted" with 4-5 different agents and spoke on the phone with another 2 (also asked for a supervisor). They are not able to solve the problem (also one agent made some changes to my computer that were not necessary and were permanent).
I get these error messages every time i turn on the computer and the customer support is doing nothing to help me. I asked for a supervisor to contact me and I am still waiting (over a week).
By the way they say that customer support is 24/7: that is not true. try to call them during the weekend and you will not get anyone to help you.
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