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TIH2012, Synology NAS DS211j

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Hi,

I'm just evaluating the RTM trial of Acronis True Image Home 2012 and would like to backup to my Synology NAS DS211j.

The backup location browser list only the top level "NAS connections" but does not show the NAS in any of its sub-levels.

Any hints whether this NAS will work at all with TIH2012 or how to get this running?

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Hi there

same here with DS-411 slim. cant see any subfolders.

I can start a sync betwenn a lokal folder and a windows connected network drive on the nas. This first seem to work but the sync allways ends with an error that sync is unable to crate a file with name "path to my network drive". detail of error is "unknown error" :_(

If i try to sync to a local folder subfolder on the nas the sync not even will be generated.

S22

Hi same here,

TIH2012 can't see the contents of my Synology NAS DS-207+ when I want to retrieve a previous image.
When I browse for files I can see the network and the NAS. I am able to give the credentials and the connection test is displayed as OK. However when I click on "connect" nothing happens.

When I want to validate a previous image sitting on the same NAS, I receive an error message:
Access to file denied
Event code : 0x00040014+0x0000FFF0+0x800704C3
this code is not known in the knowledge base

marcepa

How can Acronis boast to support NAS when one among the best NAS brands is not supported?
This is hard to believe. Which ones did they test?

Hi

Meanwhiel i think the better NAS support only comes with a nas that has SMB file protocol.. and at least my 411 slim dosnt hav that feature.

S22

Are there any news on proper NAS support? In the meantime I've ordered and installed ATIH 2012, however, my NAS does not show up in the list of available NAS, drives/connections when selection a backup location.

Hi Micky,

i got a testversion that improved many of my NAS issues but did not bring support of my DNS in the NAS tree.....dont know if thyr working on it...

S22

My NAS (Synology) is connected.
I test this connection and is OK.
But to make a system backup is not possible.
A suggestion is to use IP-nr in stead of name. How can I manage that?

Jaap

Hi jaapveen

if your UNC path to a folder on the nas is :

\\SYNOLOGYNAS\FOLDER\ where SYNOLOGYNAS is the UNC name of your nas

you may access it by

\\192.168.1.55\FOLDER\

Of course you need to know the ip adress of your nas........... if it is atomatically assigned by DHCP it my not work if the adress changes......thats "the dark side" of this workaround :-(

S22