acronis true image 2013 compatibility ,upgrade or full buy
i have 2 questions:
1)what is the different from upgrade or buy full version of true iamge 2013?i have true image 2012.what can i do?buy or upgrade?
2)the true image 2013 is compatible with the backups i have created with the true image 2012?
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Today I purchased Acronis Upgrade to 2013. Tried to install it and after a very length time is said it did not have permission to change files, not sure why it said that as I am the administrator on this notebook computer.
Anyway, I tried your advice to first uninstall the older Acronis version and that failed as well.
Yet I have been using Acronis off and on for backups that again takes a very long time and does not even show progress in the progress bar; however, after hours, shutdown computer and when it reboots, says the backup was complete.
This problem I hoped would be solved with the upgrade, but now it will not uninstall the old nor install the new.
What are your thoughts?
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Do a full uninstall of the previous version, and then run the Acronis Cleanup Utility for the version you uninstalled, and the Acronis 2013 Cleanup Utility. Reboot before installing the new ATI.
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Where does one find the Acronis Cleanup Utility?
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It's on the Acronis site. Sorry, I'm not at my regular computer so I don't have the link with me.
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Here is the link to the 2013 utility. Follow all instructions carefully. In particular, do not let the utility reboot your computer. Complete the last 2 checks before doing so.
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Thanks for your help on this. The utility worked and I was able to install the upgrade using the older and newer licence.
If you do not mind I have one other question that has been bothering me.
In the older version and now even in the new version there is a progress bar to show how things are moving along, but I have never seen anything show up there. I just sit and wait, or do something else. I sure would be great to know that that function worked. I know it is gathering information but it would be great to see how far along that process was etc.
I did discover that if I place the cursor over the icon in the tool bar is shows a percentage, but man one has to wait a long time to see a change. There is not even an estimate indicator of how long it might take to do a full image backup.
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Can I purchase the Acronis BU 2013 for my currently installed 2009 version?
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@Michael
Yes you can, but you will need to uninstall 2009 before installing 2013. Assuming your 2009 is True Image Home 2009 (as opposed to Seagate/WD DiskWizard ) you will just need to enter your 2009 serial number after the 2013 one.
The above refers to purchasing an upgrade version, if you purchase a full version, you will just need to uninstall 2009 and carry on as though you've never had True Image installed before.
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