I have to reinstall full home 2012 version. Had upgraded it and now It is asking for first number
I have to reinstall full home 2012 version. Had upgraded it and now It is asking for first number
Hi,
I need to reinstall home 2012 version. I have the upgrade to it and Key but then it asks for the key for the first one.
When I go into my account it only has the upgrade key not the old one. How do I get the old one to finish reinstalling it.
When I try and run it it either says part is missing or home page not there.
Any help
john
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I did register the earlier version but it doesn't show. They have been sending me e-mails for a long time.
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Has there been a change of email address? Aconis customer support can help you if you provide them with the email address used during the first registration or if purchased via Acrnois.
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How do you get to them, I have sent them several e-mails and they didn't respond, I seee no number to call
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contact Support: http://www.acronis.com/support/contact-us.html
I'm not sure if there's a separate sales/service contact method.
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Another alternative is to contact Acronis forum moderator--Anna via private messasge for a relay.
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