Direkt zum Inhalt

Clone Disk failure - Internal error: free block in NTFSProcessor::RemapBlock (0x70001) Tag = 0x5738609E19DFE946

Thread needs solution

I'm running Acronis True Image 2013, build 6514 on Windows 7 Pro, sp1.

When attempting to clone the boot disk (C:) to another internal disk, I get this error:

Event Details:
Operation with partition 'C:' was terminated.
Details:
Internal error: free block in NTFSProcessor::RemapBlock (0x70001)
Tag = 0x5738609E19DFE946

Error Code:
More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: 0x000101F6+0x00070001

See attachments of event logs. There is no mention of the keyword "RemapBlock" in any forum posting, so I would guess that this is something new. Any help or suggestions would be appreciated.

Regards,
Scott.

Anhang Größe
acroniseventlog1.jpg 341.2 KB
acroniseventlog2.jpg 293.62 KB
0 Users found this helpful

The search engine for forum content doesn't work. Now that I've posted the above issue, a forum wide search for the keyword: "RemapBlock" finds zero results. So the natural question is how can this forum be helpful to anyone if the search engine doesn't work? So sad.

Anhang Größe
235490-117124.jpg 80.48 KB

My suggestion would be to check the entire disk (all partitions-both lettered and non-lettered) for disk errors.
Use Windows Disk Management to assign temp drive letters to the non-lettered partition for error checking.
Remove temp letters after checking.

Thanks for the guidance, I really wasn't sure how to proceed with such a cryptic error message. I'm going to guess that just a basic "chkdsk C:" is what you mean. I'll get that underway.

Scott.

Both partitions are clean.

Scott.

-----------------------------------------------------
C:\Users\smcintosh>chkdsk R:
The type of the file system is NTFS.
Volume label is System Reserved.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
256 file records processed.
File verification completed.
0 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
330 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
256 file SDs/SIDs processed.
Security descriptor verification completed.
37 data files processed.
Windows has checked the file system and found no problems.

102396 KB total disk space.
54736 KB in 45 files.
20 KB in 39 indexes.
0 KB in bad sectors.
2720 KB in use by the system.
2048 KB occupied by the log file.
44920 KB available on disk.

4096 bytes in each allocation unit.
25599 total allocation units on disk.
11230 allocation units available on disk.

C:\Users\smcintosh>chkdsk C:
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
913664 file records processed.
File verification completed.
1036 large file records processed.
0 bad file records processed.
604 EA records processed.
168 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
1066536 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
913664 file SDs/SIDs processed.
Security descriptor verification completed.
76437 data files processed.
CHKDSK is verifying Usn Journal...
34452872 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.

976658428 KB total disk space.
473536368 KB in 559128 files.
298996 KB in 76438 indexes.
0 KB in bad sectors.
1044576 KB in use by the system.
65536 KB occupied by the log file.
501778488 KB available on disk.

4096 bytes in each allocation unit.
244164607 total allocation units on disk.
125444622 allocation units available on disk.

C:\Users\smcintosh>

I get the same error with True Image 2015 when trying to reduce the size or a partion or to move it. chkdsk reveals no errors. Any other ideas?
(sorry, don't want to hijack the thread)