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Restore doesn't seem any different

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I just installed True Image 2018 and created a backup of my system. To test it, I installed a new app on my system then restored the backup. I expected the newly installed app to be missing but it's still there. I've never used this kind of software before so may be user error but not sure what I'm doing wrong. Any help is appreciated.

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What kind of backup did you make and how did you try restoring?  If you did an "Entire PC" or a "Disk and Partitions" backup that included you system drive you should have been able restore that drive and it would have wiped out anything you had installed since the backup.  But you would have to use one of the Acronis stand-alone recovery media; Acronis won't let you restore the drive you have booted from.  (I don't know what it tells you if you try.)

By the way, I have had to use Acronis True Image to do full restores several times and never had any problems but I consider it a risky process.  It is always a good idea to test your backups by using them to do a restore, but if I were doing such a test I would have on hand multiple backups, both flavors of of Acronis recovery media - Linux and WinPE, and (if I'm feeling really paranoid) a non-Acronis backup.  You can wipe out your running system trying to restore from a corrupted backup or by using a corrupted recovery medium.

For a test (rather than coping with a true emergency) I would definitely do a "Validate" run using one of the restore media before trying an actual restore.  But expect it to take a long time.  Don't do it if you have any real work that needs to get done.

Heidi, in addition to the good advice offered by Patrick, I would recommend getting a spare disk drive to use when testing any restore / recovery actions - you can recover to such a spare drive connected externally if you wish, or you can be completely safe and remove your main OS drive and replace it with the spare drive then recover to the new drive using the bootable Acronis Rescue media.

In reply to by truwrikodrorow…

Thanks for the additional info. I backed up the Entire PC onto an external drive. Then I launched True Image from the PC and choose Restore and selected the backup from the external drive. I didn't get any messages that indicated it wasn't working. It went through a process that took some time and then rebooted. It felt like it was working, but, as I said, after it rebooted the software that I had just installed was still on there.

I don't have any data on the system. It's very clean except I've installed all of my software apps. My thinking was that if it got messed up (virus or whatever), I'd like to be able restore a clean system without having to hire a service to flatten and reinstall everything. And without me having to reinstall and track down all the authcodes, etc.

You mentioned I cant restore from the drive I booted from. I was surprised that it seemed to be working that way but I didn't see a process for how to boot off the external drive (with my backup). Maybe I'm missing the proper instructions?

Heidi, from your description, I would say that no restore actually took place.  Starting a restore from within Windows of your Windows OS drive / partition will always require a reboot to actually perform that restore operation.  Acronis cannot restore Windows programs & files that are locked / in use by the OS during that process.  This is a lot different to using Microsoft VSS to create a snapshot of such programs & files for a backup task.

I would strongly recommend always doing any OS restore/recovery operation by using the Acronis bootable Rescue Media (on CD/DVD or USB stick).  Doing this from within an active Windows OS will require Acronis to modify your Boot Configuration Data store information in order to boot into a standalone Linux OS environment where no Windows OS is active to interfere with the restore process.  This is fine when all works well but if any problems arise, it can leave you with a non-booting system needing a repair of the BCD data to correct.

See KB 60131: Acronis True Image 2018: how to restore your computer with WinPE-based or WinRE-based media for further information on this type of action.

In reply to by truwrikodrorow…

Thanks Steve. I'll give that a try!