Direkt zum Inhalt

Unable to save new backup created with Acronis True Image 2017

Thread needs solution

Environment:

Clean Windows 10 installation on a new hard drive with all fixes applied

Lenovo W530

Acronis True Image 2017, build 5554

Situation:

I had Acronis True Image 2017 running on the Lenovo W530 with Windows 10. This was an upgrade from a Windows 7 environment. It was running fine. I set up multiple backup schemes. I got tired of all the problems with the Windows 10 upgrade (not Acronis) and decided to do a clean install of Windows 10 on a new hard drive. I installed Acronis True Image 2017 on the brand new installation of Windows 10 and am getting this message preventing me from creating a new backup scheme - "If you leave this window, the current settings will be lost. Are you sure that you want to cancel configuration of the backup?"

The only way I have found to actually get the new backup to "save" is to kick off a backup immediately with a scheduled shutdown. Then when I bring the machine back up it has the new backup reflected under "This computer."

Question: Anyone else having this problem? If so, the workaround has me running but it is not satisfactory.

Suggestions appreciated (other than uninstalling - then running some utility to clean up what the uninstal utility missed). I have read the forums and if there is a resolution out there, point me to it.

Could this be a problem because Acronis thinks I violated the 1 P.C. agreement? If so, how do I resolve the problem?

Thanks,

Pete

 

0 Users found this helpful

Pete, what you have described is correct behaviour when creating a new backup task, however, you have missed some additional options that are offered along with 'Backup now' - you should see a small arrow to the right of the Backup now button, which if you click on this, will show you further choices for how to proceed, i.e. to Backup in 1 hour or simply to Backup later which will then only run the backup either when you start it manually or at the times that you have scheduled it to run.

A new task is never actually 'saved' until one of these backup (now, x hours, later) choices have been taken, hence the message you received about losing the configuration settings if you cancel out of the task creation.

See screenshot for Steve's reference (attached)

Anhang Größe
396230-134542.jpg 21.54 KB

In reply to by truwrikodrorow…

Thanks Steve.

- Pete